State: Pennsylvania City: Doylestown Product: Comcast Internet Service Clear all filters (3 of 763 reviews match)
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File a complaint with the FCC for bad COMCAST service

If you're getting the runaround from COMCAST you can file a complaint with the FCC. Wish I had known this months ago. I've spent six months trying to get Comcast to fix a frequent, intermittent problem with internet service. I'm really tired of having to have a technician enter my home every time I call. A tech was out last week and again verified that the problem was at the pole. I called today and confirmed that maintenance did not come out like they were supposed to. So I asked if their technician could just verify that the signal was still bad and then escalate. Comcast told me that it was an FCC REGULATION that the technician must come inside my home every time. So I called the FCC, who said they are there to help and to file a complaint. And, by the way, the FCC has no such regulation.
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#759934 Review #759934 is a subjective opinion of poster.
Service
Comcast Internet Service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Comcast Internet Service Review

I have internet service through comcast. I am in aurora, il. It has been down now going on 3 days. And, no news as to why.
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#524512 Review #524512 is a subjective opinion of poster.
Service
Comcast Internet Service

Comcast in Doylestown, Pennsylvania - No show even before starting the service

Comcast deliver wrong information they said there is no waiting period but when you order have to wait for days and when the date schedule comes the tech does not show up so have to call again to schedule but still no show.This is the worst customer service provider, i can imagine how frustrted all the existing customers are , i have to cancell my order even before the internet is connected if they don' t show up they should atleast make a call but they have no clue.Com Cast away worst ever over promise but under deliver. Hope you show up forever because i am not interested anymore buying their product.
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Review
#325772 Review #325772 is a subjective opinion of poster.
Service
Comcast Internet Service