service customer service customer phone internet cable bill problem people account

Bank out of new York they return dispute money | Comcast review from Philadelphia, Pennsylvania

1.0
Details
You had me wait longer than expected and sent my package with no success of delivery and I was home on every so call attempted delivery your man never knocked on the door or rang the doorbell I even chase the truck twice to try to get my package but nothing now you want me to come Mile's out of my way to do your paid for job to pick-up my own package in my sixties and take a chance on getting mugged
View full review
Review
#1731951 Review #1731951 is a subjective opinion of poster.
1.8
Details
I had Comcast business at my place of business. I had a 2 year contract at a promotional rate. I called several times to be on top of my contracting expiring so that I didn’t get any surprises. My contract was set to expire in October. I called in July to tell them...
View full review
Review
#1686166 Review #1686166 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$195
Preferred solution
Let the company propose a solution

80% Price Increase | Comcast review from Philadelphia, Pennsylvania

2.0
Details
Comcast is still offering my 60mbps internet and phone bundle to new customers in my area for 49.99. 13 months ago that is what I was paying due to documented medical hardships with both of my children. After countless phone calls, a BBB complaint and an FCC complaint, I am now paying a "discounted" price of $89.99. I offered to pay 64.99 for the package, and they refused. I ran it up the flag pole in corporate as far as I can. Just because I'm not a new customer and in a more financially stable position than I was 2 years ago does not mean I should get raped with an 80% increase. Comcast, that's just not right! Why can't this company be normal like other companies and raise the price 2% every year instead of trying to be so greedy!
View full review
Review
#1668823 Review #1668823 is a subjective opinion of poster.
Service
Comcast Internet Plus Bundle
Pros
  • Good speed when it works
Cons
  • Total lack of customer service
  • Virtually a monopoly in our area
  • Infuriating pricing plans
Reason of review
Pricing issue
Preferred solution
Price reduction
Tags
  • changing prices
1.3
Details
I recently moved to a new home. I retained my existing home. When I moved the service was ended at my old home in spite of the fact I am still paying through my homeowners association on a quarterly basis. Approximately six months now I am paying for a service not...
View full review
Review
#1668120 Review #1668120 is a subjective opinion of poster.
Service
Comcast Bundle
Cons
  • Unreliable service and billing service
Reason of review
Problems with payment
Tags
  • Service Complaint

Forced to Pay for Upgrade to Keep TCM Channel | Comcast review from Pittsburgh, Pennsylvania

1.0
Details
Effective October 10, 2019, TCM will NO LONGER be available to those paying for the Digital Preferred Package. Consumers will have to upgrade and pay more for the Sports Entertainment Pkg to still be able to view it. Now all you lucky consumers who pay for Digital Preferred are not getting a reduction in price because you are losing this channel. Comcast is more than happy to charge you the same inflated rate for less channels. This has happened before and Comcast will continue to do this. Wise up People!
View full review
Review
#1644490 Review #1644490 is a subjective opinion of poster.
Service
Comcast Cable Tv Service

Im ver disapointed in the quality of my apple charger | Comcast review from Harrisburg, Pennsylvania

1.1
Details
So,I went to plug in my phone with the charge and the socket blew.I understand that its not the companys fault thait it blew but my charger should not have not been destroyed.
View full review
Review
#1578421 Review #1578421 is a subjective opinion of poster.
Service
Comcast Customer Care
Reason of review
Damaged or defective
Preferred solution
Let the company propose a solution
1.7
Details
On, or about 4/16/2015 Comcast, without my permission disconnected my phone. It was during this time I was being hired by Reve Exteriors. I was working that weekend trying unsuccessfully to call the contact for the company Rian Peterson. On Monday, April 20, 2015, I...
View full review
1 comment
Anonymous
#1701734

Maybe get a cell phone?

Review
#1553946 Review #1553946 is a subjective opinion of poster.
Service
Comcast Customer Care
Pros
  • People in the call center
Cons
  • Reneging on verbal agreements
  • Scoffing at me
Reason of review
Not as described/ advertised
Loss
$36
Preferred solution
Price reduction
WE CAN HELP IS NOT A VALID CONTACT ADDRESS - MISINFORMATION FROM PISSED CONSUMER We Can Help (We_Can_Help@cable.comcast.com) To:you Details Thank you for contacting us. We no longer use this email address because we have a number of new ways for you to get help and...
View full review
Review
#1510115 Review #1510115 is a subjective opinion of poster.

COMPUTER ENGINEER GRAPHIC WEB DESIGN&DIGITAL MARKETING MANAGER L`ITALIAMO 282 PRODUCTS | Comcast review from Philadelphia, Pennsylvania

3.3
Details
Hey COMCAST now 7:20pm today Sat 16MARCH2019 Please verify this info FEDERAL TRUSTLOAN USA TEXAS Mr TOM CHUKS federal-trustloan@outlook.com Phone 13137520829 FEDERAL TRUSTLOAN Company Address 77077 Eldridge 1805 Who Wants 200euro send by WESTERN UNIONonline for DOROTHY STEVENS London UK To get My LOAN $5000euro for Me TOPALA KENNEDY LAVINIA BELGIUM ST VITH kennedy.lavinia@yahoo.de&lavkentopala@gmail.com Phone 3280229761 Please Contact Me URGENTLY ? now ONTIME ? Can you Share my Link gf.me/u/kti57j by GOFUNDME CHARITY&FUNDLY For Me by Your FACEBOOK&TWITTER Contacts USA&UK&All Over the World TRUE DONORS ONTIME with $5000euro or More to my ACCOUNT BANK BELGIUM BELFIUS IBAN BE88 0635 8232 0741 CARD 6703 0514 2375 0800 0 for LAVINIA TOPALA BELGIUM ST VITH EUROPE ?EMERGENCY HELP FEEDING MONEY My American child SCOTT KENNEDY 16 TEXAS in Need ACCRA GHANA WEST AFRICA&Myself ?Till I get My JOB TRUE ?
View full review
Review
#1493736 Review #1493736 is a subjective opinion of poster.
Service
Comcast Internet Service
Reason of review
Problems with payment
Loss
$2000
Preferred solution
Full refund

Contact Comcast Customer Service

Website:
Mailing Address:
1500 Market Street
Philadelphia, Pennsylvania 19102-2148
United States
Phone:
(800) 266-2278
All Comcast Contacts

Comcast Products and Services Reviews

Compare Companies

Comcast
Comcast
13009 reviews
1.6
VS
Directv
Directv
13009 reviews
1.7
Compare Comcast vs Directv

Latest Question

Comcast Questions
1.4
Details

Update by user Oct 03, 2018

On 9/18/2018, I was contacted by Seth L., Florida Executive Customer Relations. I responded via email, explained the problem to him, complete with examples of ComcastJessie's examples of "inappropriate" posts having been selected as solutions by other Comcast...

View full review
Review
#1358120 Review #1358120 is a subjective opinion of poster.
Service
Comcast Telecommunications Forum
Pros
  • Speed of internet access
Cons
  • Customer service
Reason of review
Unfair Ban From Forum Despite Adherence to Forum Guidelines
Loss
$276
Preferred solution
Return of Forum Privileges