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1 comment
1.7
Details
On, or about 4/16/2015 Comcast, without my permission disconnected my phone. It was during this time I was being hired by Reve Exteriors. I was working that weekend trying unsuccessfully to call the contact for the company Rian Peterson. On Monday, April 20, 2015, I...
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Anonymous
#1701734

Maybe get a cell phone?

Author
Location
Philadelphia, Pennsylvania
Pros
  • People in the call center
Cons
  • Reneging on verbal agreements
  • Scoffing at me
Reason of review
Not as described/ advertised
Loss
$36
Preferred solution
Price reduction
Review #1553946 is a subjective opinion of poster.
0 comments

Comcast in Philadelphia, Pennsylvania - COMPUTER ENGINEER GRAPHIC WEB DESIGN&DIGITAL MARKETING MANAGER L`ITALIAMO 282 PRODUCTS

3.3
Details
Hey COMCAST now 7:20pm today Sat 16MARCH2019 Please verify this info FEDERAL TRUSTLOAN USA TEXAS Mr TOM CHUKS federal-trustloan@outlook.com Phone 13137520829 FEDERAL TRUSTLOAN Company Address 77077 Eldridge 1805 Who Wants 200euro send by WESTERN UNIONonline for DOROTHY STEVENS London UK To get My LOAN $5000euro for Me TOPALA KENNEDY LAVINIA BELGIUM ST VITH kennedy.lavinia@yahoo.de&lavkentopala@gmail.com Phone 3280229761 Please Contact Me URGENTLY ? now ONTIME ? Can you Share my Link gf.me/u/kti57j by GOFUNDME CHARITY&FUNDLY For Me by Your FACEBOOK&TWITTER Contacts USA&UK&All Over the World TRUE DONORS ONTIME with $5000euro or More to my ACCOUNT BANK BELGIUM BELFIUS IBAN BE88 0635 8232 0741 CARD 6703 0514 2375 0800 0 for LAVINIA TOPALA BELGIUM ST VITH EUROPE ?EMERGENCY HELP FEEDING MONEY My American child SCOTT KENNEDY 16 TEXAS in Need ACCRA GHANA WEST AFRICA&Myself ?Till I get My JOB TRUE ?
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Author
Location
Philadelphia, Pennsylvania
Reason of review
Problems with payment
Loss
$2000
Preferred solution
Full refund
Review #1493736 is a subjective opinion of poster.
0 comments
1.4
Details
I have been a founding member of Comcast’s help forum since it began in July 2003, and as far as I can tell, was the longest participating customer. Apparently, one of the changes that ComcastJessie, the forum manager, wanted to make was me. A few days back, she PM’d...
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Author
Location
Pittsburgh, Pennsylvania
Pros
  • Speed of internet access
Cons
  • Customer service
Reason of review
Unfair Ban From Forum Despite Adherence to Forum Guidelines
Loss
$276
Preferred solution
Return of Forum Privileges
Review #1358120 is a subjective opinion of poster.
0 comments

Comcast in Wyomissing, Pennsylvania - Horrible,

1.0
Details
I aint had cabe since Saturday, they keep saying they cant gain acess, lying. Ive been waiting fir 2 days. Can you say class actin suit
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Author
Location
Wyomissing, Pennsylvania
Reason of review
Poor customer service
Review #1138416 is a subjective opinion of poster.
0 comments

Comcast in Greencastle, Pennsylvania - Channel dropping

I just got Comcast the bundle package and now u all drop 4 channels what the *** I want them back if not I will drop ur service really I just moved here and now u do this that is not right channel 12 which is what tv out of Hagerstown being in a different state and still enjoying ur hometown television stations keeping up With all ur hometown news aim really up set about all this wish u would really bring back the four stations that u all have removed and Hurd that I would be getting a bill increase not this is not the top 200 that I signed up for really
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Author
Location
Greencastle, Pennsylvania
Reason of review
Bad quality
Review #951322 is a subjective opinion of poster.
0 comments

Comcast Customer Service? That's a Laugh!

I have periodically reported problems with my Comcast cable service since July 2014. I have had more than a dozen service appointments over this time, but the problems (mainly relating to DVR service and on demand service, but other things too) were never fixed until recently when a technician identified a problem with the signal coming into our house and submitted a work order to have the hardware in the box outside our house fixed. I have been repeatedly told that I would receive a credit for the problems with our cable service, but that I had to wait until the problems were fixed and the final bill provided until the credit could be provided. After a very long and frustrating discussion with Lawrence in the billing department – who ultimately hung up on me – I was offered a total credit of $60 (about 20% of this month's bill) as compensation for two years of spotty service, customer service calls and technician visits. I was told a larger credit could not be provided because Comcast only allows customers to dispute charges for 60 days. Enforcing this policy to limit my credit seems decidedly unfair where Comcast not only failed to fix my service for two years, but also specifically told me I could not request a credit until my problems were resolved. I was also told a larger credit could not be provided because I had only reported this service problem in September 2016. This is simply not true, as I have called Comcast multiple times since July 2014 to report problems with our cable service, DVR service and on demand service and scheduled more than a dozen service appointments. I guess the customer doesn't come first after all...
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Author
Location
Philadelphia, Pennsylvania
Reason of review
Bad quality
Review #947755 is a subjective opinion of poster.
0 comments

Short Review on October 03, 2016

1.0
Details
The worst spend money elsewhere
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Author
Location
Southampton, Pennsylvania
Reason of review
Bad quality
Review #930068 is a subjective opinion of poster.
0 comments

Comcast - A Triple Play Package Review from Pipersville, Pennsylvania

1.7
Details
I agree that this is a horrible,deceiving company.The promos are good only for new clients however they could less about existing customers.They are overcharging for the services and locking clients into unreasonable contracts.And please don't call,because as i was told by Customer service manager Cheryl and also representative Cheryl that nothing changes no matter who you speak,with.And as a company they have recognized a significant increase in the bill,and says I'm sorry your not happy with us and by the way if you cancel this contract you will continue to be billed ,because I'm locked into unrealistic contact.....Please Stay Away from Comcast
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Author
Location
Pipersville, Pennsylvania
Reason of review
Poor customer service
Review #921851 is a subjective opinion of poster.
0 comments

Short Review on September 12, 2016

Horrible! Horrible! Horrible! Don't waste your time going. The wait is always at least an hour, but told 20 minutes when you walk in. The staff are SLOW!!!! They move with no urgency, even with 21 people in line. An exhausting experience!!
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Author
Location
Bloomfield, Pennsylvania
Reason of review
Poor customer service
Review #917277 is a subjective opinion of poster.

Contact Comcast Customer Service

Mailing Address:
Comcast Corporate Headquarters
1500 Market Street
Philadelphia, Pennsylvania 19102-2148
United States
Phone:
(800) 266-2278
All Comcast Contacts
0 comments

Xfinity X1 Review

We lost our box, replaced it. Now we lost all our saved shows. 3 Comcast people said we would get them back, 4th said we can't.
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Author
Location
Havertown, Pennsylvania
Reason of review
Poor customer service
Review #909490 is a subjective opinion of poster.