I wonder how many people are un-aware that they may be paying for more speed than they are getting from Comcast.
I've been paying for 16 mbps since June, their excuse: it must be my old computer but that didn't fly since I have a new laptop. Then said they have to repair the lines outside, but haven't done it yet and outright lied about doing it. They tell me that once it is fixed they'll credit my bill, yeah right.
EVERYONE should check the speed you're getting at http://www.speedtest.net and find out what speed you are paying for. The speeds that I know of are 6, 10 and 16 mbps.
Then call every day to complain, and now I'm writing complaints to every authority I can find that will listen. Comcast has my area blocked off to other ISP's that I can provid better speed and service…how the *** is that legal?
Monetary Loss: $100.