Comcast has the worse customer service ever in the history of companies. I am convinced of that and have been for some time.
Comcast has tried and is continuing to try billing me a late fee and a fee to turn service back on stemming from a billing error they made. Why should comcast feel they are allowed to do this? Why hasn't the government regulated "fees" in this industry. Until Comcast recognizes they were wrong and all fees are as a result of that wrong I will not pay the fees and I urge all of you to stand up to them and pay only what you are rightfully supposed to pay.
Write your representatives, call them if you have to. Send a message to Comcast and to companies like them that we are done giving out money away!