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WE WERE HAVING AN ISSUE WITH OUR HD BOX. FOR OVER A WEEK PREVIOUS CALLS AND A TECH TO THE HOUSE DID NOT RESOLVE THE ISSUE, SPOKE WITH A VERY NICE GENTLEMAN BY THE NAME OF FRANKLIN TERRERO.

HAS SCHEDULED A TECH WHO WILL RESOLVE THE ISSUE. SORRY FOR THE CAPS BUT I'M HANDICAPPED WITH PARALYSIS AND TV IS MY OUTLET AND NO ONE WAS ABLE TO GIVE ANY RESOLVE IT COMMENTS UNTIL WE TALKED WITH FRANKLIN TERRERO. HE SHOULD BE GIVEN A VERY GOOD RECCOMMENDATION ON HIS REVIEW AS AN EMPLOYEE. I ONLY WISH WE HAD FRANKLIN FROM THE BEGINNING AND OUR ISSUE WOULD HAVE BEEN RESOLVED.

YOU NEED MORE FRANKLINS. THANK YOU THE ACCOUNT IS UNDER FRANK GAFFNEY 303 WEST 20TH AVENUE NORTH WILDWOOD NJ 08260.

I CAN BE REACHED AT 609-522-5335 IF YOU NEED MORE INFORMATION. THANK YOU FOR UNDERSTANDING TYPING IN CAPS IS EASIER FOR ME IN TYPING AND SEEING.

THANK YOU PATRICIA GAFFNEY

User's recommendation: DON'T GIVE UP BE PERSISTENT IF YOUR ISSUE IS NOT RESOLVED.

Location: Egg Harbor Township, New Jersey

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