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After discontinuing TV service with Comcast and only using their phone and internet, I have seem my monthly billing actually increase approximately $10.00 per month. It is now the same rate as when I was subscribed to their cable TV service, even though I only have internet and phone service.

After spending 7 hours combined time on the phone with their "customer service" joke, I was told that my bill had actually decreased according to their records!

I asked if they were using government math, because originally I paid $90.00 per month yet my most recent bill was $140.00. Their explanation was that it had only gone up a "little" but there was no explanation as to why it went up at all!!!

Product or Service Mentioned: Comcast Internet Service.

Monetary Loss: $50.

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Anonymous
#766618

It went up because you dropped the bundle deal.

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