4 comments

On November 18, 2011 I terminated my Comcast service and delivered the equipment to local Comcast office. Since then I have been trying to get my refund.

Everytime I call I get then same story that the service will not be terminated until a serviceman goes to the pole outside my house and "cuts the wire" so to speak. That date is Jauary 6, 2012. Today is January 13, 2012 and I still don't have the refund check. They freely admit that they owe me a refund but will not send it until the wire is cut.

So, they have been using my refund interest free since November 18th. Multiply that times millions of customers and they are making interest on money that is not theirs.

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Anonymous
#410611

Comcast makes no interest off a refund if the account hasn't been disconnected at the pole yet. The system will still show a balance for services until the disco goes through and at that time credits/ adjustments are applied by the system to show the refund amount.

Agents have to look at future statements to determine your projected refund amount. Plus you should see the thousands of accounts charged off from customers who never paid what they owed or never returned equipment....

Anonymous
#410586

CONcast Kim Edwards is a major MOMO for writing an email asking you to work off the clock w/o pay LOL ROFL LMAO Edwards & Comcast = major FAIL AWESOMESAUCE YOU=WIN 8) :grin :p

Anonymous
#410547

FTC hits Comcast CEO Brian Roberts with $500,000 fine. So what he makes over 30 million per year.

Brian needs to reread the Comcast code of conduct where he tells employees he will not tolerate dishonesty from us. Why is he on Obama's jobs council? He should be fired. Do as I say, not as I do.

Obama's slogan about "change you can believe in" should really be "the more things change the more they stay the same".

It's worse being an employee. At the Lynnwood, WA call center a fat sup named Kim Edwards (MOMO) sent an email requesting off the clock work. We are winning a class action lawsuit against them.

Our lawyers are experienced and successful at winning this kind of case and we have the evidence.

Comcast thinks that hiring a Perkins Coie lawyer will intimidate us. It just proves that they know they are going down and have a lot of money to waste.

Anonymous
#410533

FTC hits Comcast CEO Brian Roberts with $500,000 fine. So what he makes over 30 million per year. Brian needs to reread the Comcast code of conduct where he tells employees he will not tolerate dishonesty from us. Why is he on Obama's jobs council? He should be fired. Do as I say, not as I do. Obama's slogan about "change you can believe in" should really be "the more things change the more they stay the same".

It's worse being an employee. At the Lynnwood, WA call center a fat sup named Kim Edwards (MOMO) sent an email requesting off the clock work. We are winning a class action lawsuit against them. Our lawyers are experienced and successful at winning this kind of case and we have the evidence. Comcast thinks that hiring a Perkins Coie lawyer will intimidate us. It just proves that they know they are going down and have a lot of money to waste.

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