I had transferred our apartment account to my roommate, with the representative telling me that I had no further charges. A few weeks later, I got an email from Comcast saying I owed money.
I tried paying it online but couldn't access it because my roommate was the only one who had any access to account now (it didn't show up on her account). I emailed Comcast about it but no response. Another week later, I get a collection bill notice.
Thank you, Comcast, for bringing down my credit score without actually giving me a chance to pay. THANKS.
Product or Service Mentioned: Comcast Account.