My husband and I bought a new TV yesterday. After plugging in the TV and connecting to Comcast Xfinity, the picture blinks on more than half the channels.
I went thru a rep, a supervisor and a manager at Comcast all refused to schedule a tech appointment because the "account holder", my husband, is not available. I explained that he is in the hospital and can't come to the phone. I was then asked for his medical records to verify that he really is ill or they wanted to call him at the hospital .
I refused to allow them to do that. As it stands now, we have a large plasma door-stop which no one will do anything to repair.