State: New Jersey City: Somerset Product: Comcast Internet Service Clear all filters (3 of 763 reviews match)
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Comcast - Internet Service Review from Somerset, New Jersey

Always an issue whether the picture is scrambled, sound cuts out or both. Always "temporary " outages and complete loss of picture almost like clockwork right around 8:30-9pm. Hope you don't want to watch a live show or movie, you'll miss half of it and have to get it on demand. Internet is a problem too. Losing internet connection when you have your own private wifi?? What a joke. My complex includes free cable in the rent otherwise I'd never pay for this kind of service.
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Review
#785285 Review #785285 is a subjective opinion of poster.
Service
Comcast Internet Service
Reason of review
Bad quality

Comcast - Internet Service Review from Somerset, New Jersey

I recently got an updated router. Did the self install and discovered that although i already had service, i have to call Comcast to activate the line. I get on the phone with a rep who can't get it done but is itching to sell me a cable package (i dropped cable and phone and have only internet since last summer). I get a tech on the phone and we resolve the connection issue only to be bounced back to the rep who tells me that i can get internet, phone and basic cable with HBO for ~$86 per month, no contract and not a promotion. I said ok knowing i was going to their office the next day to return equipment and would find out the truth there. Sure enough, it was BS. The rep signed me up saying anything just to make his quota. I canceled the new service but kept the internet. My advice is to drop Comcast if you can or just retain internet and stream your video using Netflix, Hulu, whatever. Cut the cable and join millions of others doing the same and giving all cable companies the middle finger. Go online and look up how to accomplish this and help strike a blow against this monstrous monopoly.
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Review
#733057 Review #733057 is a subjective opinion of poster.
Service
Comcast Internet Service
Reason of review
Bad quality
1.7
Details

Update by user Apr 02, 2015

The short edit addition: I will not pay for Comcast cable services that I did not order"! Seriously!

Comcast is a Luxury"! Not neccesary! For anyone"!

We need more honest , and better services then this. I am disappointed"!

Original review posted by user Apr 02, 2015

On 03/18/15- I called Comcast Cable...
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Review
#616662 Review #616662 is a subjective opinion of poster.
Service
Comcast Internet Service
Cons
  • Representation
  • Being lied to
  • Service
Reason of review
Problems with payment
Tags
  • comcast terrible customer service