State: New Jersey Clear all filters (181 of 3978 reviews match)
filters
State:
City:
Show
Product:
Show

Comcast - Account Review from Mount Laurel, New Jersey

1.4
Details
My bill with Comcast has been around $65 monthly. I hve been a subscriber since 2008. This month Comcast took my automatic payment but they took $104. I was never notified. I am supposed to be on an e bill & I have never received one. I have given them the e mail address I use several times. I spoke with someo e who could barely speak & much less comprehend English. I finally got someone named Chris. I explained what had transpired & he assured me it wpuld be corrected & I would be refunded the difference by credit. I said I wanted the money put back into my account i. 3-5 days. Of voyrse that never occured. Did a live chat with MaCecelia, that went no where. I called again and spoke with Joe. I told Joe I waould like to speak with an American as he was having difficulty understanding me. I have never been treated so rudely. "Joe" began speaking to another enployee in Spanish about the "white" woman on the phone & making disparaging remarks. I quickly chastised him in Spanish for making such comments about a customer. Some lady who spoke better English informed me I was credited $13 on my next bill. I am done with Comcast & will actively looking for another provider.
View full review
Review
#814722 Review #814722 is a subjective opinion of poster.
Reason of review
Pricing issue

Comcast Cable Tv Review

Comcast is full of ***. I'm paying over $200 a month. They claim they reset the box between 2 AM and 3 AM. That's inconvenient to me. My TV freezes and I have to get up unplug the box to reset it. And they tell me I can get a discount for this inconvenience. They say is mandatory. They told me I can go back to the old boxes and that their solution. What do you Think? Comcast is full of ***!
View full review
Review
#811994 Review #811994 is a subjective opinion of poster.
Reason of review
Bad quality

Comcast in Raritan, New Jersey - The Ultimate cheater

We purchased a new internet connection from COMCAST, and from the very 1st day, it was not working. After a several calls to customer care, they told that they will send the technicians, and if their materials are defective then they will not charge. But they charged for changing the modem, and other stuff along with 60$ for the technicians, so total 116$, without any reason!! It goes to around 2 months rental for their service. So with their monopoly business in US they are really cheating people.
View full review
Review
#811088 Review #811088 is a subjective opinion of poster.
Reason of review
Bad quality

Comcast in Short Hills, New Jersey - Really?

1.0
Details
23 years as a Comcast customer and I still cannot get a straight answer as to why the Yes network was dropped or if there is an alternate way to watch my NY Yankees baseball? As i do not want to dump them I inquired about MLB and was still unable to get one straight answer or a price that made sense. Ads there are many fans affected why is the dollar more important then keeping long time customers happy and able to watch the shows they find desirable Shame on you!!!
View full review
Review
#810524 Review #810524 is a subjective opinion of poster.
Cons
  • Nobody cares
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Other Product Review

3.0
Details
So since Comcast dropped the YES Network, why don't customers get a credit or reduced bill?
View full review
Review
#809779 Review #809779 is a subjective opinion of poster.

Comcast in Mount Laurel, New Jersey - We were warned

Comcast has provided adequate internet service for years. In order to get Nomorobo, we switched phone service to comcast as well. SURE ENOUGH, service sucks. Technician didn't finish the installation, we got a fake repair date two days later, he didn't show up, and the phone service person we called 6 hours later was not smart enough to understand the problem. We knew Comcast had a *** REPUTATION and now we are adding our voices to it. Further updates as events warrant.
View full review
Review
#809729 Review #809729 is a subjective opinion of poster.
Reason of review
Poor customer service

Comcast Tv Service Review

1.0
Details
I was acomcast for over 25 years pissed off was paying. 20 dollars. A month for cable now over 150 a fucmin month. And paying 4 dollars a month for 3 boxes for the tv. And. Ten dollars a month for mot why do we have to rent them. With in a year we can buy them. That can go *** them self
View full review
Review
#808323 Review #808323 is a subjective opinion of poster.
Reason of review
Problems with payment

COMCAST Monthly rate going up every single monmth

1.0
Details
COMCAST is the worst service - period. Contract for 2 years - monthly service - $ 110.00 + $ 10.00 modem= 120. My payment after 2 month is already $134.00 - Why US regulation do not protect customers? They protect Comcast - STAY AWAY FROM CAMCAST. Monthly rate will be increased every single month by: $ 1.50, $ 2.75, $ 3.50 and go up and up. President REAGAN did perfect job with AT&T. Maybe Trump will do this same. Mark
View full review
Review
#787321 Review #787321 is a subjective opinion of poster.
Reason of review
Pricing issue

Comcast - Internet Service Review from Somerset, New Jersey

Always an issue whether the picture is scrambled, sound cuts out or both. Always "temporary " outages and complete loss of picture almost like clockwork right around 8:30-9pm. Hope you don't want to watch a live show or movie, you'll miss half of it and have to get it on demand. Internet is a problem too. Losing internet connection when you have your own private wifi?? What a joke. My complex includes free cable in the rent otherwise I'd never pay for this kind of service.
View full review
Review
#785285 Review #785285 is a subjective opinion of poster.
Reason of review
Bad quality

Comcast in Cape May Court House, New Jersey - I have had 2 years of screw ups and one letter to the FCC already.

Two years of badboxes. Over a year was charged for blast which I never had and found out on my own, otherwise I would still be charged for it. In exchange you gave me a free dvr box after you talked me into x one boxes, which are a joke. They do not work in Wildwood, NJ. Call to have a box reset because of power outage and then get charged for a new box. Call and get the bill fixed and then get a letter saying that they are going to charge me again. Call and get the bill fixed and at a certain rate and call back next month and it is changed by $30.00. Get a bundle and still it seems like they get your bill up each and every year that I stay with them, this is outrageous! This is why good customers that pay their bill at least 15 days ahead leave you for another company. I also had to have my password changed recently and now my internet is as slow as dial up.When I call about cable t.v, phone and internet, I have to speak and explain everything to at least 3 people about the problem. That and the fact that I want someone that speaks English.
View full review
Review
#780763 Review #780763 is a subjective opinion of poster.
Cons
  • Unreliable service
  • Lies about pricing
  • Billing customer srvice
Reason of review
Poor customer service
Preferred solution
Price reduction