Comcast Reviews in Princeton, New Jersey
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Review in Television/ Radio category from Princeton, New Jersey | Comcast review
Comcast Can't Cast me as a" Customer anymore. Hello. This us an up date on my Comcast Cable review I write 6- months ago. Since I write about Comcast. I have moved from there business for ever!"
" Sacrifice"! and Disabled. | Comcast review from Princeton, New Jersey
I've been a Comcast member since I became married. Which was in (2008) . My husband and I are disabled. And receive governmental funds once a month. We have also, left and then returned thinking that Comcast Cable is better Cable service. I was wrong. When my husband's sister died. It was February 16 the 2015. I had just " Sacrifice a payment. They shut my cable off. With intimidation behind. There representatives tells me one thing. When credit department tells another. Now they have down graded my service to something I son t watch. They must be losing customers" because as a consumer who kept paying calling and sacrificing food in my house to pay comcast "? They are habit much. They even insulted me on the phone when I wanted to pay my bill. We are disabled persons who a least deserves good service. Comcast also did not send notiracation to et me know my service went back to regular price of service. ILook, they can t get mad at people for complaining. Because there persons who I bet work for them, have the same service and not paying as much. I only receive money at 1st of month. I also had to pay for them to change my date twice!! The first time I moved in our new place a service person, came in my house set up 2- cable boxes ( in which I still have the receipt) and charged me for 4- cable boxes!!! Then I called to let them know when I receive my finances, and they made me pay for it. I called just last week, and was told they ca'nt change my date because of the way the computers are set up. Well, if that's that's the case"? Then they should fire"! All that is human"! And now I, as of yesterday"! My service, was tempiry shut down, before and after we had the biggest snow storm ever"! So if I deepened on Comcast cable, and distal voice to call for help for me and my husband"? I would have gotten there prompter voice telling me to pay for there services. I suffer with Diabetes, High Blood Pressure, and host of dangerous illnesses. I also walk with a cane. And this type of nine caring service is totally unwarranted. Last but not least.. Once I find out how to go to the nearest store that sells TV. Converters I'm calling it quits with Comcast cable xfinity, and anything they are trying to make me and other disabled persons pay for. And not have any way of allowing us to a least pay on the day of we receive sci/ssd. Well, my God Bless you all that is still hung up on this luxury. Because I'm getting what someone thought"? They keep it a secret. And charge you big money for it. A Converter Box. Thanks for letting me share my story. And my complaint.
Comcast Service Transfer
- Online representives
- Customer service
Reason of review
Problems with payment
Comcast ruinned my credit rating, I cannot buy a house
I was a comcast customer a few years ago. I paid my bill, moved and cancelled my account. They demaned return of their equipment. Since I had just moved, I was unable to return their equipment in time. Thye reported it to the credit agencies. They split one charge into 2 seperate charges, A couple of months Later on their service people came over & took the quipment. In Feb 2014, I got a refund of $48 and change. The account was settled. I deposited the check.To my horror, the outstanding collections is still on my credit history and my credit rating is severly affected.I cannot buy a house!! I called comcast & MS Dorothy Id NUmber 9EJ promissed to send the credit agency an letter removing the charges and copying me. It been over a month and they have not done anything!!! We need to collectively get together and sue them. How are they getting way with this?? This is illegal. Anu
- Customer service
- Did not follow through
Reason of review
Poor customer service
Please clear up the charges on my credit report. You should have done this a year ago.
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