State: New Jersey City: Mount Laurel Product: Comcast Internet Service Clear all filters (9 of 762 reviews match)
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Comcast - Internet Service Review from Mount Laurel, New Jersey

1.3
Details
I wàs promised internet blast for 39.00 monthly. This increased to 69.00 a month. Ridiculous price for only internet. Now they sent a letter stating I was mischarged and it SHOULD have been 89.00 a month and subsequently they will charge 89.00 PLUS 13.00 a month in LATE fees until further notice. Comcast and VERIZON are related companies who work together to hold a monopoly in the Richmond area. I have filed a complaint with FCC for unfair and ludicrous business practices. If you want WiFi you have no choice . I am NOT paying 100 a month for internet services.
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Author
Location
Mount Laurel, New Jersey
Service
Comcast Internet Service
Reason of review
Pricing issue
Review #921063 is a subjective opinion of poster.
1 comment

Comcast

*** You ***! *** *** expensive service for *** *** 250gb WTF YOu dirty mother *** go *** off and burn in *** all of you. I can't believe this ***, my rates were raised every singkle month since I joined. It went from 50$ to 80$ a month are your *** kidding me. What good is high speed when you have a god *** cap on that *** . since when did I start paying for giga bytes *** holes . My bill specifically states unlimited internet. access you *** *** and you want to cancell my account for going over 250gb You *** everything is streaming media and digital downloads now days , it's *** easy to go over 250gb, jesus christ , downloading a game from steam already kills like 20gigs!! *** you guys
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Author
Location
Mount Laurel, New Jersey
Service
Comcast Internet Service
Loss
$500
Review #285696 is a subjective opinion of poster.
3 comments

Comcast Sucks!

I have had repeated problems with comcast for 9 mos. No phone for at least a week out of the month for 3 months straight, including them porting my number to a unknown person (then having problems getting it back). extremly slow internet, pixilated picture on tv, service blaming problems on splitters they had previously installed, service saying all was fine, service not showing up for scheduled appointment and not even calling. service reps saying they would get to the bottom of the problem and call me, then never calling me back. service telling me there is a problem in my area and they would fix it within days (that one was weeks ago). that same serviceman unpluged my phone (without telling me) and drove away, no paperwork, no comment, nothing! How do they stay in business? This has been elevated to the corporate level and still no results. I can't wait for FiOs to come to my area! Michael Wessner in PA.
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Author
Location
Mount Laurel, New Jersey
Service
Comcast Internet Service
Review #263675 is a subjective opinion of poster.
2 comments

Comcast - Management to busy to handle complaint!

I've had an ongoing problem beginning Dec. 2010...talked to managers, supervisors, customer care reps. I've been stood up w/ appointment, had my service need sent to the wrong departments, 2 or more times. I've had to hold please, for a total of around 2/3 hours, cut off several times and had to call back, through all of it. I might point out that I have payed my full bill on time during all this. I have no desire to go over my problem with somebody new again...done this 3 or 4 times. If you read the log on my account, when a tech. did come to my home, he decided the line that runs from the out-side of my home to your connection at the street, needs to be replaced. I was told this in Dec. last year. I'm missing 11 channels I should get, and several others are fuzzy...I was told there is nothing wrong with the receiver and that you could complete the work w/o me even being home! After 7 months of e-mails and phone calls they had a young customer care guy call and ask if I'm having a problem...please! I'll be droping Comcast at the end of the month!
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Author
Location
Mount Laurel, New Jersey
Service
Comcast Internet Service
Review #249472 is a subjective opinion of poster.
0 comments

I hate Comcast!!!!!!!!!!!

I hate comcast so much they have disconnected my service twice and each time I had to wait days for them to get my service back on. NOw its running slow or not at all and I cant even get a tech to answet the phone!! I am sick of this company my email is bnice27886@yahoo.com i am willing to join a civil law suit or just a online protest of the company. Anything just so people will know how much this *** *** company sucks!!! *** we can even go to the owners house and sit there until we get better service!
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Author
Location
Mount Laurel, New Jersey
Service
Comcast Internet Service
Review #240213 is a subjective opinion of poster.
1 comment

Comcast is a Fraud & a Waste of Time & Money

FYI - Comcast Personnel get their service for FREE for those who do not know this. And Watch They lie to you about those 1.99 boxes which is you get three and then you get charged after the 3rd box. Also The box that was 6.95 well now its 9.99 it get channels like the big boxes. but it small and no has no time signal. I had the TV and Internet service never really had to much problems. UNTIL I got the phone service all heck broke lose. I have had the service for 3 months and the service is bad. The call logs are not up to date and the message get crossed. Example I had a message so I went on line to hear them well the call was my husband and not DHL service and I had another call the was the same way. I have had Comcast out here almost every week. And Cooperate involve but the issue still remans. All I hear is the engineers are working on it and it a state wide problem. OK if that is the case get your so call top notch engineers and get the problem fix. Its bad enough The 2nd line you have basically nothing 11.99 a month unless you want to pay 22.99 and get the feature you get from other companies for less!
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Author
Location
Mount Laurel, New Jersey
Service
Comcast Internet Service
Loss
$40
Review #234588 is a subjective opinion of poster.
0 comments

Comcast sucks

I have used Com cast on and off by necessity for years when there is no alternative. It has never been a good experience. Their customer service is terrible and they always have an excuse for changing and increasing pricing. Calling them is a complete waist of time. Recently I complained about an increase in on my Internet charge and they said that I could take the lower service, which I was never told about, to reduce my bill. Don't you know that the following month they raised the price on that service taking away the savings I had just received. You simply can not win with this company. Please give us alternatives so we can show Com cast our dissatisfaction.
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Author
Location
Mount Laurel, New Jersey
Service
Comcast Internet Service
Loss
$49
Review #234137 is a subjective opinion of poster.
1 comment

Comcast doesn't care about you.

I canceled my Comcast account so my new tenants could establish an account in their names. Comcast however did not notify me that my email address and email would go away, when I called them and nicely asked them to turn it back on as I would be re-establishing service at another location at the end of the month. Comcast transferred me over and over then put me through to a useless, powerless manager, who said the same old, bla bla bla, I apologize but we can't do anything.....Why do you even answer the phone if you are useless and powerless? Do you think maybe you should let people know their email will go away if they cancel.This comcast manager then went on to say that sometimes the computer cancels it, sometimes it doesn't. Really lady, what is the computer, the Matrix? The computer can think for itself now can it? REally? Why doesn't Comcast just save itself the money and hire monkeys who are more intelligent to answer the phone? Oh, then the final thing this manager said to me after I asked to speak with her boss is "oh he doesn't take phone calls"; well how nice, no accountability, I'll just dial 800-blackhole then!
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Author
Location
Mount Laurel, New Jersey
Service
Comcast Internet Service
Review #193612 is a subjective opinion of poster.
0 comments

Comcast dont care just want money

for one the cable in my back yard is not covered for over a year. for 2 they keep shutting me off even throw they take my money. for 3 it has nothing but problems and don't work half the time and when it does work it comes of and on. i try to work with these people i pay 114.00 dollars a month for this ***. it shuts down 3 times or four times daily and I'm sick of it they don't credit me for this trouble and they don't care the only time they do care if there here to shut it off. and they say that there customer friendly but that's a lie they say there the best that's a lie if they would give me the thousands of dollars Ive wasted on them for 2 years i would take it and tell them to get lost.if you want to pay crooks then go with com cast so is this what you want out of a service yea right get it together or get lost i repeat Ive got basic and runs 114.00 a month for *** and when they come after months to fix it works for a day i am pleading one more time make it right. if you care email me at drifter763@kissfans.com but nobody cares.
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Author
Location
Mount Laurel, New Jersey
Service
Comcast Internet Service
Loss
$114
Review #183457 is a subjective opinion of poster.