State: New Jersey Product: Comcast Service Transfer Clear all filters (3 of 110 reviews match)
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Comcast - " Sacrifice"! and Disabled.

1.3
Details
I've been a Comcast member since I became married. Which was in (2008) . My husband and I are disabled. And receive governmental funds once a month. We have also, left and then returned thinking that Comcast Cable is better Cable service. I was wrong. When my husband's sister died. It was February 16 the 2015. I had just " Sacrifice a payment. They shut my cable off. With intimidation behind. There representatives tells me one thing. When credit department tells another. Now they have down graded my service to something I son t watch. They must be losing customers" because as a consumer who kept paying calling and sacrificing food in my house to pay comcast "? They are habit much. They even insulted me on the phone when I wanted to pay my bill. We are disabled persons who a least deserves good service. Comcast also did not send notiracation to et me know my service went back to regular price of service. ILook, they can t get mad at people for complaining. Because there persons who I bet work for them, have the same service and not paying as much. I only receive money at 1st of month. I also had to pay for them to change my date twice!! The first time I moved in our new place a service person, came in my house set up 2- cable boxes ( in which I still have the receipt) and charged me for 4- cable boxes!!! Then I called to let them know when I receive my finances, and they made me pay for it. I called just last week, and was told they ca'nt change my date because of the way the computers are set up. Well, if that's that's the case"? Then they should fire"! All that is human"! And now I, as of yesterday"! My service, was tempiry shut down, before and after we had the biggest snow storm ever"! So if I deepened on Comcast cable, and distal voice to call for help for me and my husband"? I would have gotten there prompter voice telling me to pay for there services. I suffer with Diabetes, High Blood Pressure, and host of dangerous illnesses. I also walk with a cane. And this type of nine caring service is totally unwarranted. Last but not least.. Once I find out how to go to the nearest store that sells TV. Converters I'm calling it quits with Comcast cable xfinity, and anything they are trying to make me and other disabled persons pay for. And not have any way of allowing us to a least pay on the day of we receive sci/ssd. Well, my God Bless you all that is still hung up on this luxury. Because I'm getting what someone thought"? They keep it a secret. And charge you big money for it. A Converter Box. Thanks for letting me share my story. And my complaint.
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Review
#604895 Review #604895 is a subjective opinion of poster.
Service
Comcast Service Transfer
Cons
  • Service
  • Phone representives
  • Online representives
Reason of review
Problems with payment

Comcast Service Transfer Review

Two days now trying to transfer service a nightmare people keep passing us around no help really something needs to be done a company should not be allowed to treat people this way
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Review
#488145 Review #488145 is a subjective opinion of poster.
Service
Comcast Service Transfer

Comcast

Comcast is not a good provider at all when i first got my services they didn't give me what i asked for had to call multiple times to get it right now that i have moved and wanted to transfer services they gave me the run around spoke to eight reps and two managers who stated they were managers and werent so when i did find a supervisor it came down to they dont service the area all the reps told me different things smh i suggest DISH ppl comcast very unprofessional and liars. I will never deal with them again.
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Review
#365139 Review #365139 is a subjective opinion of poster.
Service
Comcast Service Transfer
Loss
$230