State: New Jersey Product: Comcast Internet Service Clear all filters (36 of 762 reviews match)
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Comcast - Damned Internet-based ads!

I am totally frustrated with Comcast and their constantly bombarding me -- and all consumers -- with *** internet-based ads. They are everywhere, all the time. I have tried stopping them myself, but nothing works, because Comcast WANTS to SHOVE these ads down our throats! I would bet all these advertisers are paying Comcast big bucks to annoy consumers with these ads. And, as we all know, Comcast could care less about its customers. We consumers pay, and pay DEARLY, for our (lousy) Comcast service. We consumers should have THE RIGHT to see, or NOT to see, the ads we want!!!!
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Author
Location
Mickleton, New Jersey
Service
Comcast Internet Service
Reason of review
Damn internet-based ads!!!!
Preferred solution
Let the company propose a solution
Review #924219 is a subjective opinion of poster.
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Comcast - Internet Service Review from Mount Laurel, New Jersey

1.3
Details
I wàs promised internet blast for 39.00 monthly. This increased to 69.00 a month. Ridiculous price for only internet. Now they sent a letter stating I was mischarged and it SHOULD have been 89.00 a month and subsequently they will charge 89.00 PLUS 13.00 a month in LATE fees until further notice. Comcast and VERIZON are related companies who work together to hold a monopoly in the Richmond area. I have filed a complaint with FCC for unfair and ludicrous business practices. If you want WiFi you have no choice . I am NOT paying 100 a month for internet services.
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Author
Location
Mount Laurel, New Jersey
Service
Comcast Internet Service
Reason of review
Pricing issue
Review #921063 is a subjective opinion of poster.
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Comcast stinks

I decided to get rid of my tv cable and just keep my internet with Comcast. I returned the boxes to them and cancelled for the tv only. I get home and find I don't have Internet. I called Comcast and after I'm walked through what to do the Internet is working again. Three days later it's out again. After numerous calls, I get nowhere. They can't figure it out and have to send a technician out. I'm finding it really odd that as soon as I cancel one service with them, the other one stops working. Now I have to wait a few more days until the tech can come here to deal with a problem that I'm sure is coming from their end.
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Author
Location
New JerseyUnited States
Service
Comcast Internet Service
Reason of review
Bad quality
Review #828779 is a subjective opinion of poster.
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Comcast - The Ultimate cheater

We purchased a new internet connection from COMCAST, and from the very 1st day, it was not working. After a several calls to customer care, they told that they will send the technicians, and if their materials are defective then they will not charge. But they charged for changing the modem, and other stuff along with 60$ for the technicians, so total 116$, without any reason!! It goes to around 2 months rental for their service. So with their monopoly business in US they are really cheating people.
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Author
Location
Raritan, New Jersey
Service
Comcast Internet Service
Reason of review
Bad quality
Review #811088 is a subjective opinion of poster.
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Comcast - Internet Service Review from Somerset, New Jersey

Always an issue whether the picture is scrambled, sound cuts out or both. Always "temporary " outages and complete loss of picture almost like clockwork right around 8:30-9pm. Hope you don't want to watch a live show or movie, you'll miss half of it and have to get it on demand. Internet is a problem too. Losing internet connection when you have your own private wifi?? What a joke. My complex includes free cable in the rent otherwise I'd never pay for this kind of service.
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Author
Location
Somerset, New Jersey
Service
Comcast Internet Service
Reason of review
Bad quality
Review #785285 is a subjective opinion of poster.
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Comcast - Internet Service Review from Somerset, New Jersey

I recently got an updated router. Did the self install and discovered that although i already had service, i have to call Comcast to activate the line. I get on the phone with a rep who can't get it done but is itching to sell me a cable package (i dropped cable and phone and have only internet since last summer). I get a tech on the phone and we resolve the connection issue only to be bounced back to the rep who tells me that i can get internet, phone and basic cable with HBO for ~$86 per month, no contract and not a promotion. I said ok knowing i was going to their office the next day to return equipment and would find out the truth there. Sure enough, it was BS. The rep signed me up saying anything just to make his quota. I canceled the new service but kept the internet. My advice is to drop Comcast if you can or just retain internet and stream your video using Netflix, Hulu, whatever. Cut the cable and join millions of others doing the same and giving all cable companies the middle finger. Go online and look up how to accomplish this and help strike a blow against this monstrous monopoly.
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Author
Location
Somerset, New Jersey
Service
Comcast Internet Service
Reason of review
Bad quality
Review #733057 is a subjective opinion of poster.
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Comcast Internet Service Review

No internet for months. No show on appointments. Horrible customer service.
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Author
Location
Beach Haven, New Jersey
Service
Comcast Internet Service
Reason of review
Damaged or defective
Review #690779 is a subjective opinion of poster.
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Comcast - Internet Service Review from Vineland, New Jersey

1.0
Details
I got the basic package with internet. Internet is always lagging, and channels mind you i only got the base package which has *** channels anyways, but channels are doubled, and some always have problems. WPIX which is 254 is always messed up, just to name one. Its bad enough you guys suck in customer service, and problem fixing, *** internet, and now your channels are not working. Are you guys that desperate for a dollar that ya need to steal, and give us problems just to make us upgrade to more unwanted channels? That in my booknis called a leaching parasite unworthy of acknowledging.
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Author
Location
Vineland, New Jersey
Service
Comcast Internet Service
Reason of review
Bad quality
Review #682234 is a subjective opinion of poster.
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Comcast Internet Service Review

Sorry service Interne t alw ays down They don't give a ***!
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Author
Location
Newark, New Jersey
Service
Comcast Internet Service
Reason of review
Bad quality
Review #633712 is a subjective opinion of poster.
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1.7
Details
On 03/18/15- I called Comcast Cable Collections, and Spike to a representative. In Texas"!!! Twice"!! I and both women claimed they worked for Comcast under contract. And that would note on my account all if my down sized concerns. I later called. To change my Comcast...
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Author
Location
Somerset, New Jersey
Service
Comcast Internet Service
Cons
  • Customer service
  • Being lied to
  • Service
Reason of review
Problems with payment
Review #616662 is a subjective opinion of poster.