State: New Jersey Product: Comcast Customer Care Clear all filters (6 of 198 reviews match)
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Comcast=Cheaters

1.7
Details
CHEATERS...That is the one word that describes this company. 1) They give you an offer and when bill doesn't match, they say they have no proof of it. They never send you a email/ticket number about conversation, so you have no proof 2) Rude customer service 3) Customer service hang up and don't transfer to Manager. Excuse: Manager is not in office. I come early and he comes late :) 4) Very poorly trained customer service. Many times, they don't know what they are doing
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Review
#888817 Review #888817 is a subjective opinion of poster.
Service
Comcast Customer Care
Cons
  • In accurate billing
  • No records of your old conversation
  • Worst customer service with no proof
Reason of review
Poor customer service

Comcast Customer Care Review

1.0
Details
Worst costumer service ever. Never solve any of my problems
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Review
#852375 Review #852375 is a subjective opinion of poster.
Service
Comcast Customer Care
Reason of review
Poor customer service

Comcast - Customer Care Review from Mansfield, New Jersey

1.0
Details
Comcast - Customer Care Review from Mansfield, New Jersey
Comcast - Customer Care Review from Mansfield, New Jersey
Inexperienced Comcast technician goes through my ceiling. Causing major repairs!
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Review
#848384 Review #848384 is a subjective opinion of poster.
Service
Comcast Customer Care
Reason of review
Poor customer service

Comcast Customer Care Review from Newark, New Jersey

2.5
Details
Each time you have to call comcast, rest assured it will not be a 5 min call. Even if its a simple thing. Range of issues - call drops, you are put on hold abruptly and get transferred back into the waiting que. Recent exp - called to get HBO added to channel list. How much time you would thing this should take? The whole exp between having to speak to multiple representatives, call drops, system isssues for the reps, transfers, consultation of the rep with their managers, etc. took more than 1.5hrs :) am feeling so lucky!!! To top that HBO is more expensive than subscribing to HBo NOW! Comcast marketing/sales are sleeping.
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Review
#835050 Review #835050 is a subjective opinion of poster.
Service
Comcast Customer Care
Reason of review
Poor customer service
2.0
Details
My new 200$ a month services cut the very next day due to some rude person seeing an old 500$ bill from 2010.I was going to pay you 200$ a month for 2 years. Now because Corporate office of the CEO states they are "POWERLESS" over their own employees and can do nothing...
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1 comment
Anonymous
#1140405

Just pay your bill. Problem solved.

Review
#824118 Review #824118 is a subjective opinion of poster.
Service
Comcast Customer Care
Reason of review
New services cut very next day after a rude phone call all due to disgusting greed!

Comcast - Comasters service the man i talked to about a trailer was mean and dis respectil.

on sat april 4 i went to the store to buy a trailer, 5x6 there was one on the lot. i took the paper out of the holder and went to customer service. the lady call some man, i think his name was doug. i told him that i wanted to buy this trailer, he stated that he does not have any in stock. i show him the paper and he stated that it was sold. the man was very disrespectful, and acted like he did not care. he would not even check if any other store had one. thanks
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Review
#147342 Review #147342 is a subjective opinion of poster.
Service
Comcast Customer Care