State: New Jersey Product: Comcast Customer Care Clear all filters (0 of 193 reviews match)
filters
State:
City:
Show
Product:

Comcast=Cheaters

CHEATERS...That is the one word that describes this company. 1) They give you an offer and when bill doesn't match, they say they have no proof of it. They never send you a email/ticket number about conversation, so you have no proof 2) Rude customer service 3) Customer service hang up and don't transfer to Manager. Excuse: Manager is not in office. I come early and he comes late :) 4) Very poorly trained customer service. Many times, they don't know what they are doing
1.7
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
Product
Comcast Customer Care
I didn't like
  • In accurate billing
  • Worst customer service with no proof
  • No records of your old conversation
#888817
Show

Comcast Customer Care Review

Worst costumer service ever. Never solve any of my problems
1.0
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
Product
Comcast Customer Care
#852375
Show

Comcast - Customer Care Review from Mansfield, New Jersey

Comcast - Customer Care Review from Mansfield, New Jersey
Comcast - Customer Care Review from Mansfield, New Jersey
Inexperienced Comcast technician goes through my ceiling. Causing major repairs!
1.0
Details
Customer service
Price Affordability
Reliability
Mansfield, New Jersey
Product
Comcast Customer Care
#848384
Show

Comcast Customer Care Review from Newark, New Jersey

Each time you have to call comcast, rest assured it will not be a 5 min call. Even if its a simple thing. Range of issues - call drops, you are put on hold abruptly and get transferred back into the waiting que. Recent exp - called to get HBO added to channel list. How much time you would thing this should take? The whole exp between having to speak to multiple representatives, call drops, system isssues for the reps, transfers, consultation of the rep with their managers, etc. took more than 1.5hrs :) am feeling so lucky!!! To top that HBO is more expensive than subscribing to HBo NOW! Comcast marketing/sales are sleeping.
2.5
Details
Billing Practices
Coverage Area
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
Product
Comcast Customer Care
#835050
Show

My new 200$ a month services cut the very next day due to some rude person seeing an old 500$ bill from 2010.I was going to pay you 200$ a month for 2 years. Now because Corporate office of the CEO states they are "POWERLESS" over their own employees and can do nothing...
Read more
Anonymous
Walmart Worker 2080

Just pay your bill. Problem solved.

2.0
Product
Comcast Customer Care
#824118

Comcast - Comasters service the man i talked to about a trailer was mean and dis respectil.

on sat april 4 i went to the store to buy a trailer, 5x6 there was one on the lot. i took the paper out of the holder and went to customer service. the lady call some man, i think his name was doug. i told him that i wanted to buy this trailer, he stated that he does not have any in stock. i show him the paper and he stated that it was sold. the man was very disrespectful, and acted like he did not care. he would not even check if any other store had one. thanks
Product
Comcast Customer Care
#147342
Show