Worst Customer Service | Comcast review from Avenel, New Jersey

Worst Customer Service - Comcast review
For more than 4 days my internet speed was quite slow so I decided to do a speed test at speedtest.comcast.net. Surprisingly my speed was 0.41Mbps when it is supported to be atleast 4Mbps. I called the customer service guys and told him about the speed test result. He started asked me if my internet is working. I asked him if he has a slight clue what internet is and how it works. I just did a speed test on comcast. I asked him if I can speak to the manager and he transferred me to the main menu. I called back twice and the call got hangup on its own. This is the worst service I've ever used in my life. *** yourself comcast.
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1 comment
Kynslee
#689937

i agree, comcast is the worst! unfortunately, they have a monopoly in my area.

'just got internet back after quitting them 2 yrs ago, only because I need it for my job. good luck (bwa-ha-ha; they don't giva a sh:)

Review
#434151 Review #434151 is a subjective opinion of poster.
Service
Comcast Internet Service
Loss
$200

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