I received a letter telling me that I would need to order Cable boxes in order to continue to receive my basic service after 9/1/09. I received the two boxes and installed them as instructed.
Six hours later and three calls with India I finally got the software downloaded and working. Low and behold I can no longer record programs from my DVR/VCR except for the channel I am watching. I called again and they confirmed my fears that I can no longer record other channels other then the one I am watching on my cable box. I can no longer record multiple programs on different stations.
Their solution...rent one of their DVR boxes. You can record on theirs !!! Where is the outrage over this.
Where is the competition promised. Just like anything else you pay enough politicians and and you can steal from the consumer.