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I signed up for a certain package. I am still required to pay the same amount even though Im losing stars channel.
Yes I get Epic channel but its not the same at all. You raise the taxes up almost 10.00. Which I understand to a point. But no, this matter did not get fixed.
Also, customer service was happy and positive, so they are not to blame. I just wish there were something I could do...
Product or Service Mentioned: Comcast Tv Package.
Monetary Loss: $24.
Preferred solution: Let the company propose a solution.
Comcast Pros: Great options.
Comcast Cons: Billing and customer service.
Store Location: Lock Haven, Pennsylvania