Dad died 3 years ago. Mom did not change service to her name.
She just died. Comcast wants the death certificate for Dad... wont terminate service without it. called 14 times, got through the call routing just to have the calls abruptly end.
wonder if I was adding service if the call would actually route to a live person!
by the way, the social security service, Verizon, IRS and other businesses did not need a death certificate of either Mom or Dad. There is no state law, just a ploy to continue to bill for a service that has not been terminated!
Monetary Loss: $100.