WE CAN HELP IS NOT A VALID CONTACT ADDRESS - MISINFORMATION FROM PISSED CONSUMER
We Can Help (We_Can_Help@cable.comcast.com)
Thank you for contacting us. We no longer use this email address because we have a number of new ways for you to get help and questions answered. We are here for you — online, on the phone and in person at our stores. Pick whatever is most convenient for you.
· Download the My Account App today for access to troubleshooting, payments and more. Use the My Account app to schedule a time for us to call you about any TV or Internet issues you are having by tapping on the settings icon (top left corner), then "Contact Us," then "Talk to an agent." You can choose from a number of available 15-minute time slots to get a call back from one our agents.
· Visit our Help & Support Forum
· Tweet us @ComcastCares or send us a message on Facebook
· Call us at 1-800-XFINITY
If you have any questions, we’re here for you 24/7.
Our #1 priority is improving your customer experience. Learn more about what we’re doing at xfinity.com/experience.