State: Michigan City: Milford Product: Comcast Internet Service Clear all filters (2 of 765 reviews match)
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Comcast Internet Service Review

A tree is laying on comcast wires pulling them down 5 feet. Cable line laying in backyard. No service. Rude rep. Will not accept my calls now. Hole in garage roof cannot be repaired until resolved. Saying won't come til Sunday night. I can't get anyone to understand what the problem is so that they will come! I don't care about holiday. Why didn't they fix yesterday?
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Review
#761675 Review #761675 is a subjective opinion of poster.
Service
Comcast Internet Service
Reason of review
Damaged or defective

Comcast - Internet Service Review from Milford, Michigan

1.0
Details
My cable and internet was having problems. Call was told because I had Comcast for so long devices we're outdated. I was told that needed New device that could be sent to my home if I installed it myself it would be free. Got te Bill was charge with installing it myself lie number one. Also my Bill crippled with fees and service did not have or ask to be added to my account. Call againspoke with rep who told me it would be taken care of lie number two. Paid the amount I ws told I owed. Bill comes in charge again for self installment and the old cable box I gave back by following instructions. Called agin gave tracking info as well as information that was ask for. Ask home much I owed paid the amount. Told was taken care of lie number three. Received another Bill still being charged. Called in but rep can't tell me what in being charge for, but was told my service would not be interrupted until matter was resolve lie number four. Service interrupted. Call again got hung up on twice and then was told my service was cut completely off. Spoke with another rep still can't give me an answer of why still being charged but only resolution is if I pay some more. At this point I'm done. Still no answer still paying for service I don't have or orthrized to be added to my Bill. Been with Comcast loyal forever and I'm now considering it's time to leave. I'm so frustrated by how I'm being tried.
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Review
#596911 Review #596911 is a subjective opinion of poster.
Service
Comcast Internet Service
Reason of review
Problems with payment