Comcast Internet Service Reviews in Grand Rapids, Michigan
Comcast is horrible!!!
Between Comcast and Nothing? I'd Rather Live in the Woods.
My story: I changed my credit card - normal thing, no? Yes, in the normal world.
Not for comcast. I tried to update the autopayment to a new card, the website was giving me errors. So I made a 1-time payment, tried to talk on their chat (ridiculous, the representative disappeared for half an hour, in the middle of a 'conversation'). I went online again and set up automatic payment, and I THOUGHT I WAS SUCCESSFUL.
So now I logged in, it's fricking February, and the auto payment is still not working AND THEY CHARGE ME LATE FEE.
*** yeah, a great business plan - I'm giving them my credit card and saying 'hey take the money', they refuse to take it on time and charge me for late payments!!!!! How a wonderful business plan they have, to screw things up themselves and charge customers for it!!!!!
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This is almost exactly what happened to me with DISH only way worse!! Will NEVER use them again!! Thank goodness I kept receipts too!
If you think it's bad being a comcrap customer it's way worse being an employee. In the Lynnwood, WA call center a fat sup named Kim Edwards sent email telling us to work off the clock without pay.
We were fired not her when we told HR. Call the retention department and ask for discounts.