Comcast told me they would charge me 39.99 for basic Tv and internet, and "free HBO" For 3 months. I get the bill and it is 64.55.
So I only send them 39.99 since that is what they promised. Next bill is 108.55. They charged me a bunch of late fee's and a bunch of nonsensical fees. I called to complain and all the lady does is reconfirm I owe 108.55 and refuses to drop any charges follows some *** script and doesn't bother to try and retain me once I said I wanted to cancel services.
They straight up do NOT care about their customers and will fine any way they can to gauge you. Service was constantly slow and intermittent to boot.
Product or Service Mentioned: Comcast Internet Service.
Reason of review: Poor customer service.
Monetary Loss: $109.
Preferred solution: Full refund.
I didn't like: Lies about pricing, Customer service is awful.