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I call many time just to get only voice message over the phone to reboot many-times... I need to change my modem because the old modem was having a problem download too slower than the upload which i can not watching even you tube I keep calling but to no available human service Please help L. NGUYEN {{Redacted}}

Product or Service Mentioned: Comcast Customer Care.

Reason of review: Poor customer service.

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if you live outside of the city you get crap for internet sad part only 5 miles out of city its still crap