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1.6
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1 comment

Called Saturday to inquire as to why my bill went up $20.00. Was told we can fix that however did not inform me that I would lose the one station that we watch the most, Discovery ID.

Once realized it was gone next day called comcast and was told 'the package you had was a grandfather plan which we no longer have. Gave me HD TV which I dislike (does not look any different to me). Even when I called their HQ was told there's nothing we can do. The CS person did not inform of any changes just wanted me off the phone.

I have been with X or whatever they call themselves 13 years but will be gone before the 30 days are up.

They are the worst company I have ever dealt with. CUT THE CORD!!!!

Product or Service Mentioned: Comcast Tv Service.

Reason of review: Return, Exchange or Cancellation Policy.

Preferred solution: Let the company propose a solution.

I didn't like: No help for a scewup from cs.

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ActualLemur
#1660244

I'm cutting it too. All the reps lie to get you off the phone.

They read from a script and say they cannot do anything and give you another number to call...those people lie and stall you out too.

Worst company I have EVER experienced. I will not recommend this company to anyone.

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