I have internet speed issues and have had 5 service visits from inside subcontractors who all told me that I need an outside comcast line tech to install an optical cable from the street box to my house and every time I make an apointment - they send the wrong people who CAN NOT do the job.
I have even had two escalated tickets set up by managers ans still the wrong people show up.
The last person ran another wrong outside cable which is still running across my lawn.
I need the repair done correctly and only an outside optical cable will work. They keep telling me this but they csn not get it together.
Product or Service Mentioned: Comcast Internet Service.