Comcast has the worst Customer Service known to man and I will never recommend them to anyone. For the past 3 weeks, I've been attempting to get my service re-connected at a new address.
Due to the incompetency of Comcast's representatives, my new address has not been updated, even when I've been told that it is. Each time the technician is scheduled to come out, he never arrives at the correct address. I'm left with the burden when it takes 3 hours to reschedule for an appointment that was missed on Comcast's behalf, and to top it off they're so backed up that openings can be anywhere from a few days to a week from the original set-up date.
It's ironic when you see the influence that Comcast has over the TV/Internet business, when their service is deplorable. If it weren't for the fact that Comcast is the most compatible provider, I would not waste my time with them.
Reason of review: Poor customer service.
Preferred solution: Deliver product or service ordered.