Hate calling customer service. Never get anywhere.
The phone reps and "technicians" are inept. Over priced. Poor service. Billing errors.
HATE THIS COMPANY! So pissed off don't even have the energy to write about it. Jeez system says I have to write 100 words. When they went digital service went downhill: too much delay when switching channels, menu thing gets in way of screen when change channels, sound out of sync with picture, and now for past week text at top of screen (some sort of internal error from comcast) and of course they are too inept to fix.
they dont even know about it well not everyone has the patience to bother to call to report it.
especially when the reps cant even find my account and ive alrady given my social, phone, name, address, sick sick sick of it. and no i dont want to bother having a technician come ot my house when he'll be late, will be a contract worker pushed for speed not quality, won't speak english, wont know ***, sick sick sick of it
Product or Service Mentioned: Comcast Account.