(2 of 3992 reviews match)
Comcast in Portage, Indiana - Three weeks of outages...
Around the 4th of July weekend my internet went out randomly one night. after doing basic troubleshooting myself I called in to find out that there was an outage in my area. This happened for 4 nights in a row before i started to notice that it was going out around the same time and would come about roughly 3 hours from when it went out. this went on like clockwork for two weeks before they finally credited me 35 dollars off of my bill. I was also told that there was line work being done in my area, but I should rest assured that the problem is fixed and I shouldn't have any more issues. that night the internet went out again. called back in on a monday about 4 weeks into the issue and was told that the issue was now with their servers. I cancelled my account and have until the 28th of July before my services are shut off. Even as i type there is an outage in my area again tonight until midnight.
After Comcast took over our internet, cable and phone last month (due to a buy-out of Insight Communications), we lost our phone for 4 days. We have 2 lines and the first line (our main line) was not ported over. It took them 4 days to tell us what had happened and fix...
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