State: Indiana City: Merrillville Clear all filters (2 of 4022 reviews match)
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I do not have Comcast but the box is in my yard. We have had to contact them 5 or 6 times and nobody can get out here to pull the line and close up the box. I wouldn't take Comcast if it was free. All we get is the run around. Nobody comes out. They promise they will...
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1 comment
h.kitchener
#1426783

If you have notified them and they failed to remove it, just remove it yourself.

Review
#1180947 Review #1180947 is a subjective opinion of poster.
Reason of review
Poor customer service

Comcast in Merrillville, Indiana - Outright lied to

my girlfriend and i have had comcast for a couple of years. we had cable and internet and decided to upgrade our service to include phone and premium channels because we were told it would actually be cheaper. also we ordered guerrero fight for pay per view on hd. one hour before the fight i tuned in to watch the preliminary fights on the undercard however the channel would not show. an hour later and now into the fight the channel would still not show. we called several times but nothing worked. now livid and with a house full of guest i told my girlfriend to cancel the fight because i was not going to pay for half a fight and something we could not see in the 1st place. the operator who's name is richard and i.d is 1nm told us that we would be able to watch the fight in standard definition and that no charge would appear on our bill. when i received our latest bill the total charges where 399.21 which is 235.76 more than our original bill before we made the upgrade. not only were we told that our bill would be cheaper but it also included, you guessed it,the charge for the fight. when we contacted comcast we were told there was nothing they could do and we would have to pay the bill as stated. not only is this dishonest business practice but i had no choice but to cut off the service in order to pay this inflated bill. i will not be returning to comcast and urge all others to get all deals in writing before you make any deals as they will say one thing and execute another. unfair comcast unfair.
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Review
#409729 Review #409729 is a subjective opinion of poster.
Service
Comcast Bundle
Loss
$236