State: Indiana City: Fort Wayne Product: Comcast Customer Care Clear all filters (2 of 198 reviews match)
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3.3
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My Mom and I went to Comcast yesterday. June 26th 2018. She took back her router. The lady started arguing with me & my Mom. Saying we were on a contract??? That we never signed?? When we asked her to make a copy of the contract she said only her supervisor can print...
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#1290398 Review #1290398 is a subjective opinion of poster.
Service
Comcast Customer Care
Reason of review
Poor customer service

Comcast - Customer Service is terrible

So I called and made an appointment for trouble and was informed it would be three weeks. My girlfriend called the same time I did to get new service, and someone was there the same day. Once you are a customer, they could care less about you. I am not making a judge on once instance, I have had trouble for years. I have dropped service and my hope is that the new provider we have will run Comcast out of town. I strongely advise anyone thinking of using Comcast to check around and be sure it is your only choice.
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#320186 Review #320186 is a subjective opinion of poster.
Service
Comcast Customer Care