(74 of 3992 reviews match)
Latest review first
Comcast in Indianapolis, Indiana - Horrible Service had to Cancel, then the fun started...
So I have been a customer for 4 years and recently moved apartments. They promised me a Saturday install for September 6. No show. They promised me then that they would show up Tuesday. I took the day off work to be home. No Show. I then canceled my service. The problem is that there are no other options for cable and internet service so I had to call them back. I got the same service, but with an "appointment" ten days from now. I have no faith that Comcast will keep its appointment. But I have no other options. If there were any other services in my area I would switch.
Comcast has the worst customer service
I have been trying for two and a half months to get an erroneous charge off my bill. I have logged over 20 phone calls and 10 hours on the phone with no progress. I speak to person after transferred person finally ending with a "supervisor calling me back" as you can guess no one ever calls back except for an automated phone message telling me I need to call to settle my bill. I moved 2 1/2 months ago (a mile between old and new address) and was charged over $300.00 for not returning my equipment, obviously I shouldn't return my equipment I am still using it. During this period I have not been able to purchase pay per view movies and events because my account is over limit. If I didn't like the product this issue would be a no brainer, I would take their equipment to them and tell them to shove it, unfortunately I do like the cable service and the high speed Internet works great. Whoever is in charge of their customer service should be FIRED, and their boss should be fired for keeping them around. The display of incompetency and overall lack of care on this matter has been incomprehensible, this posting does not begin to convey my frustration.
I hate comcast
i moved and comcast sent a man here to set it up they swithced it to 33.00 basic cable without my permission now i have no cable channels my pc is all screwed up i cant get my wireless going and i have phone service with them they told me 5 times my number will not change and it did ,i have a loved one in prison and nw he cannot call me because of their *** *** ups pissed !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! i moved on june 21st i told cmcast three weeks ahead of time and ask if my number would change comcast did this behind my back now i have no phone no cable and cant go wirelss they sent a guy here that was a contractor and screwed it all up the guy that set this up was chris he works with mtn brrok apts and they say he gives us the best deals this is *** now i cant talk to my loved one in the federal penn
After Comcast took over our internet, cable and phone last month (due to a buy-out of Insight Communications), we lost our phone for 4 days. We have 2 lines and the first line (our main line) was not ported over. It took them 4 days to tell us what had happened and fix...
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