After three months os struggling to have Comcast fix my billing problem I received a delinquent
late bill. for three month now I have been trying to get these people to fix the problem with my on
line billing. It all started when Comcast changed their billing. It reverted back to an old address and my
x wife's billing .Now for three months I have been trying to get this billing prob taken care of by
many costumer service reps! Each time I was assured that the error was taken care of. On 1-6 10
I went over to the local Comcast office here in Rohnert Park Ca to exchange a faulty cable box and asked the
girl behind the counter if they had received my payment for the month of 1/1/10 she assured me that they received payment on 1/3/10 and told me that she had the exact same problem at her home. She told me that
they changed billing and many costumers had the same problems. Why cant these incompetent ***
take care of these problems in a timely manner.The girl that helped me was a real sweetheart.
I am at the point that they can take all their *** out of my house!!