State: Illinois City: Arlington Heights Product: Comcast Internet Service Clear all filters (2 of 763 reviews match)
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Comcast in Arlington Heights, Illinois - Over charging

I was a 20 year plus customer- and a good one. Never late on payment, over $200/month user. I had a service issue with internet. They apparently fixed the issue remotely without telling me. The service man came out and told me it was fixed before he got there- Great, right? Not really, they then sent me a bill for $60 for the service call. I refused to pay it- they refused to credit it. So, I dropped my service. Now they have turned me over to collection. This is not a company you want to do business with. It's sad, as they are the best at offering services
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#433515 Review #433515 is a subjective opinion of poster.
Service
Comcast Internet Service

Comcast & it's service

I have had intermittent service relating to my Comcast Internet and Digital Voice services. I called and made an appointment and the service tech did not show up. When I call in on my cell phone, the person on the phone said they call me several times and decided I wasn't home because I didn't answer the calls. Hello? How can you answer your phone when it is out. I made the appointment and had to wait several days for this meeting to take place. The phone came back on and I called Comcast again, only to have the phone cut off while talking to them...still no service. I am thoroughly disgusted and considering another service. I see that the service is up right now, so I'd better post while I still have Internet service.
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Anonymous
#507258

brian_roberts@comcast.com

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#328862 Review #328862 is a subjective opinion of poster.
Service
Comcast Internet Service