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I have attempted to change my package and plan due to cost and it has not happened even after I have spoken to several people who advised me of changes. I spoke to an individual on 1/16/2020 regarding the bill payment I was advised that I would have an extension to pay...
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Review
#1764589 Review #1764589 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Price reduction

Outage | Comcast review from Chicago, Illinois

3.8
Details
A tech is in the area trying to resolve the issue
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Review
#1741342 Review #1741342 is a subjective opinion of poster.
Product
Comcast Account

Recommended | Comcast review from Chicago, Illinois

4.2
Details
I have no complaints about Comcast customer service.
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Review
#1722655 Review #1722655 is a subjective opinion of poster.
Service
Comcast Customer Care

TCM STATION | Comcast review from Worth, Illinois

Just raised our package $10. two weeks later removed TCM and apparently for $9.95 we can have it back . PISSED IN PALOS.
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2 comments
Anonymous
#1783273

In San Francisco area they want $12.99 for the Package that now has TCM. They are getting rid of STARZ completely in 2020 in favor of THEIR Comcast owned EPIX channel which is 40% public domain film found free on any free streaming service.

Anonymous
#1787584
@Anonymous

AND , as of December 20th it's going up more......... you'll get a list of the changes and charges with the December bill. Indie channel and Retro gone as of today, December 10th , now only available with a voice remote .which I do not have.

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Review
#1680257 Review #1680257 is a subjective opinion of poster.
Pros
  • Service technicians are good
Cons
  • Tcm
1.0
Details
I am so angry that I have to have Comcast for my service. No matter what you call about, billing, service they jerk you around, raise your billing when you have a 2 year contact to keep your charges the same, then tell you there is no 2 year contract on record for you,...
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2 comments
Anonymous
#1754396

Agreed

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Review
#1649474 Review #1649474 is a subjective opinion of poster.
Service
Comcast Tv Service
Cons
  • Terrible service no human no help
Reason of review
Not as described/ advertised
Loss
$150
Preferred solution
Price reduction
Tags
  • rude employee
Is there any competent person that works at Comcast? In the month of June my services were not working for 1/3 of the month. When it went out for the second time, it took 6 days for them to come out an install a new cable line. The very next day my services went out...
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Review
#1594806 Review #1594806 is a subjective opinion of poster.
Service
Comcast Customer Care
Reason of review
Problem with delivery
Preferred solution
Price reduction

Refuse to come out to raise cable line | Comcast review from Chicago, Illinois

1.0
Details
cable line is 4.5 feet off ground and has been that way since may 15 2019 have called them 6 times and still will not do any thing about it
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Review
#1581013 Review #1581013 is a subjective opinion of poster.
Service
Comcast Internet Service
Cons
  • Disregard for their customers
  • Poor service
  • No communication between departments
Reason of review
Poor customer service
Loss
$5000
Preferred solution
this is a safety thing since the line is in my back yard anyone can trip over and i can be held at fault
1.0
Details
EVERY AND I MEAN EVERY year Comcast raises my bill even though I am told every year that you have to be on a two year contract to protect the rate. So in December of 2017 to get a lower rate I had talked to a Michael , and noted on my bill the date and time I talked to...
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2 comments
Anonymous
#1679795

If you're so smart, like you claim above, why are there so many errors in your post? Simple errors at that......SMH

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Review
#1508934 Review #1508934 is a subjective opinion of poster.
Cons
  • Anything to do with dealing with comcast
Reason of review
Poor customer service
Preferred solution
Price reduction
Tags
  • Steals
1.0
Details
As someone who closely monitors their credit, I went in to Comcast in Crystal Lake, IL to inquire about getting a cable and internet package. The woman who helped me tried to get me to sign for their package even though I wasn't sure...I needed time to think about it....
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Review
#1501602 Review #1501602 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Warn employees not to run people's credit without their permission!

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It’s been been 8 months and still no gift card. I’ve called and contacted the rewards center multiple times. It said shipped and under details pending fulfillment. Now it magically updated to shipped in Dec. I’ve watched the mail. It’s never been received. Don’t say...
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2 comments
Anonymous
#1812339

You are not the only one its happening too just so you know I am encountering the same problem and they should be monitored cause its false advertising

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#1487502 Review #1487502 is a subjective opinion of poster.
Product
Comcast Gift Card
Reason of review
Problem with delivery