So, I am so miffed right now and I will post this on any possible outlet that I can. I have to say that Comcast is fraudulent in its dealings by deceiving people into paying extra for their services.
I recently switched and was robbed by Comcast. Allow me to explain.
I requested a double play with DVR and then the Tech brings a starter box (incapable of DVR). I should also add that the Tech missed my first appointment and as compensation I was going to be given Starz channel.
Anyways , month ends and I get a bill for Triple play (they never installed a phone in my house) plus charges for having Starz. So I called and they apologized and said they were going to send a Tech down (at no charge) to switch the box. Guess what, they took away the charges for the triple play only to charge me $60 because theTech came to my house! My explanation that it was Comcast's fault originally fell on deaf ears and they said the best they could offer (since I signed that I was satisfied when the tech came) me was *** $30!
Honestly, at this point it's no longer about the amount, it's the length to which Comcast would go to extort money and defraud customers.
Unfortunately, I do not have a choice and I have to stick with Comcast because it's the only cable company permitted by my apartment. If you have a choice, please go with it. It'll definitely be better than Comcast.
t's painful that Comcast does not care because they have monopoly over the market. If there was a way to award negative stars, I would because that's Comcast deserves.