Comcast consistently does not send us a monthly bill and then charges us a late fee the next month. This is the 2nd month in a row that this has happened and the 4th time since we started using Comcast.
The customer service is AWFUL and rude! When I called most recently, the operator rudely asked "what, you thought your service was free". I was not aware that I had to personally call Comcast each month and request a bill. Not only is the customer service awful..the actual tv service is terrible and our internet never works.
On demand never also never works.I recently voted Comcast "Worst Customer Service" for the 2008 Consumer Reports survey.
Product or Service Mentioned: Comcast Tv Service.