My order wansn't generated correctly, and while the technician was at my home they corrected the order. But as the technician went to finalize the order he couldn't activate it because the representative cancelled the order and transferred the install to another technician for several days out.
So that technician had to pull out everything he set up.
Upon reschedule the technician called after the appointment time to ask to reschedule again because he didn't have the equipment to complete the install. Needless to say I've been at this for over a week with no results!