When I first signed on to Comcast in 2012 after taking a year off when one of their sales people was going from door to door signing people up. I had discussed and agreed to a $215 price for the HD premier XF bundle and made sure that it was a permanent rate.
HE assured me that it was. One year later, the rate increased to $228 a month. Now this month, I get a bill for $246 due to the HD technology fee aka tax. I called them up to see what the tech fee was for.
They couldn't give me a honest answer since I am renting their HD converter boxes. All they can say is that it was a valid charge and refuse to do anything about it. Even when I told them that I was going to switch to EPB, they acted as if so what.
I have a 2 year contract with them which ends at the end of January but if they don't change the amount I owe this month. I am going to blast them with emails, contact the FCC, the BBB and a few others to show Comcast that people should be ***.ed off at the way they are treating thier customers.
Product or Service Mentioned: Comcast Bundle.
Monetary Loss: $246.