I work from home sometimes and I moved into a new house. Comcast set up a time and date to send someone out to look at the house and where I wanted everything.
I was told I would get a call about a hour before the tech came out. I get a call telling me the tech was at my house. Jump in the car drive over there and no tech! Then I get a call telling me to make another appointment.
I had to drive 1hr 40min back to work at night to do 5hrs of work that I couldn't do from home. Did the internet work at my old place? Nope!
Got home 1:17am and had to be back at the office by 7:00. I HATE YOU COMCAST!!!!!!!!!!!
Review about: Comcast Customer Care.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.
I didn't like: Being lied to, Did not fix the problem.