State: Georgia Product: Comcast Tv Service Clear all filters (7 of 216 reviews match)
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Comcast - Tv Service Review from Canton, Georgia

Comcast - Tv Service Review from Canton, Georgia
Comcast - Tv Service Review from Canton, Georgia
They are so bad, my mom literally got into a relationship with a Comcast rep because he came out to the house like twice a week. Absolutely nothing works and they quite frankly don't care lol.
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Review
#897729 Review #897729 is a subjective opinion of poster.
Service
Comcast Tv Service
Reason of review
Bad quality

Comcast - Tv Service Review from Augusta, Georgia

They suck, they have replaced the box, cables, splitters inside and out to the pole. It got worse, the last guy said the wire at the pole was damaged and needs to be replaced. That was 38 days ago. Now they added HD function for $9.95 a month on my service back billed me for two month and never gave me a DVR set HD box. This kind of *** has been going on for 5yr. It's the new TV not the service the first guy said.Really
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Review
#786337 Review #786337 is a subjective opinion of poster.
Service
Comcast Tv Service
Reason of review
Poor customer service

Comcast in Savannah, Georgia - Unbelievable customer service

They guarantee to be there at a certain time for your appointment. Well, they were working on my cable and when he found the job was going to take longer than expected he told me I had to schedule another appointment because he had to go to his next appointment. I asked him to put it back the way it was so I could at least watch TV and he said he couldn't because he cut the cable and it has to be rewired. Now it's another week before I get an appointment and no TV for a week. Astounding.
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Review
#643863 Review #643863 is a subjective opinion of poster.
Service
Comcast Tv Service
Reason of review
Poor customer service

Comcast Needs a Make Over

It is May 20, ever since March 28, with the new improved changeover, my cable TV service has been intermittently malfunctioning. I have spent 20 + hours on the telephone with "customer service", which is a misnomer. Isn't that when service is provided to the customer? And now they want me to pay $49 for a technician to come out. My TV service was fine before the "new equipment". Why should I have to pay. And the attitudes of the representatives, most are snotty, arrogant, and got ya by the ba**s. Know what I mean? Considering canning it all together.
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1 comment
Anonymous
#486974

I used to be a CAE at Lynnwood,WA Tech Repair call center. Comcast Cares Day is a joke.

You had to use a vacation day to participate in the HARD PHYSICAL LABOR VOLUNTEER SERVICE DAY.

Comcast Cares...but not much.

Comcast Cares...about $$$. If you want discounts call the 800 phone number and ask for the retention department.

Review
#319635 Review #319635 is a subjective opinion of poster.
Service
Comcast Tv Service

Terrible Comcast Services!

Unfortunately I have nothing but negative reviews for Comcast Internet Service. As I rely on my home internet for work (at all hours of the day/night), it is a big deal that my internet function reasonably and consistently well. My internet does NOT do such, and is currently very sporadic in operation, often going down with little rhyme or reason and at random times throughout the day (last night at midnight, today at 5pm). Of course, when attempting to contact a Comcast representative on the 24/7 tech support line, I am greeted with the old adage, "We cannot take your call due to high call volume, try again later." I suppose this translates roughly into *** I repeated the call three times later, to the same result. Customer service is spotty, sometimes receiving helpful representatives...sometimes not. I have also been charged for service calls for issues completely out of my control (a box next to the street was hit by a car, disabling internet/cable tv service to my home...although the box was NOT in my yard). I was still charged $50.00 to repair a problem which was not only NOT my fault, but not even on my property... I would not have such a problem if I could at least get in touch with a representative to fix the problem AND have my bill pro-rated for the amount of internet services unavailable. Last time I checked, I signed up for unlimited internet with no stipulations as to the time of day when used. I am all for giving positive reviews to companies and utilities which provide basic services well, although I can unfortunately not say the same for Comcast. I am attempting to switch providers, although Comcast's relative monopoly on internet services in many areas makes it rather tough to do so. Please consider other companies before choosing Comcast.
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Review
#262720 Review #262720 is a subjective opinion of poster.
Service
Comcast Tv Service

Comcast motto over Promise under deliver

I coud not resist lower price verses winstream, change back if we don't like it plus not activation and installation fee. After first bill, it show every charge you said not to. then I threat to cancel the contract. they waived the fee. when I want to cancel the cable tv service, the customer no service said try out period is over. it will cost 600 dollars if we want cancel it. II wish i read the contract thoughtly, i wish the sales guy warm me about it. what bother me the most is hey swith four different department for me to talk to. they keep read the contract to me not listenning literaly. they will have me for 18 month. that's it.
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Review
#236917 Review #236917 is a subjective opinion of poster.
Service
Comcast Tv Service
Loss
$650
Comcast has screwed me again. When the US changed from analog to digital tv we were told that if we subscribed to cable or satellite we would be OK. There would be no changes in our tv service. I guess Comcast didn't get the message. Shortly after the change...
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18 comments
Anonymous
#752880

I *** hate comcast . They're thieves and their reps are liars and very rude.

My internet seldom works and now channels that I've paid for for years are taken away. *** you COMMIE *** Badtards!!!!

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Review
#183532 Review #183532 is a subjective opinion of poster.
Service
Comcast Tv Service