State: Georgia City: Atlanta Product: Comcast Tv Service Clear all filters (2 of 211 reviews match)
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Comcast Needs a Make Over

It is May 20, ever since March 28, with the new improved changeover, my cable TV service has been intermittently malfunctioning. I have spent 20 + hours on the telephone with "customer service", which is a misnomer. Isn't that when service is provided to the customer? And now they want me to pay $49 for a technician to come out. My TV service was fine before the "new equipment". Why should I have to pay. And the attitudes of the representatives, most are snotty, arrogant, and got ya by the ba**s. Know what I mean? Considering canning it all together.
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Review
#319635 Review #319635 is a subjective opinion of poster.
Service
Comcast Tv Service

Comcast motto over Promise under deliver

I coud not resist lower price verses winstream, change back if we don't like it plus not activation and installation fee. After first bill, it show every charge you said not to. then I threat to cancel the contract. they waived the fee. when I want to cancel the cable tv service, the customer no service said try out period is over. it will cost 600 dollars if we want cancel it. II wish i read the contract thoughtly, i wish the sales guy warm me about it. what bother me the most is hey swith four different department for me to talk to. they keep read the contract to me not listenning literaly. they will have me for 18 month. that's it.
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Review
#236917 Review #236917 is a subjective opinion of poster.
Service
Comcast Tv Service
Loss
$650