I wrote to the alleged customer experience vice president who didn't even bother to respond. Not at all suprising for this company who fraudulently charged me then sent me to collections!
This company broke a security camera then charged me for it. Said they were coming back then -suprise suprise - never showed up. Customer service couldn't even tell us who the person was who came to our house, never mind that they said he was coming back. They are such a joke.
That they fraudulently charged me when I cancelled my account after this incident, which was the 500th incident of poor service, horrible customer service, over charging, me begging for lesser charges, just shows what a *** company this really is.
That i wrote to the vp of customer experience who didnt even bother to reply should show every single person who reads this review TO STAY AWAY FROM THIS EVIL COMPANY WHO STEALS YOUR MONEY AND WONT RESPOND TO YOU!! FRAUDSTERS AND THIEVES!!!