Expired Small Business Starter Internet package with static IP.
Was informed the contract I was under expired (not known I was under a promotional package) and the bill went up, no other discount packages were available to resign up for to keep my monthly rate.
Next increase was for an equipment fee and no options to bring your own device with static IP service.
All within the past year. So as the rate increases keep coming, calles to Comcast corporate with no results, so a claim filing with the State Attorney General's office and/or the FCC seem to be a futile attempt and or exercise to get some economic relief from the corporate tirrany.
Product or Service Mentioned: Comcast Internet Service.
Reason of review: Lack of interest for customer retention..
Monetary Loss: $250.
Preferred solution: Let the company propose a solution.
I liked: Internet service, Customer service personnel, Business class field technicians.
I didn't like: Billing practices, Lack of consumer options, Executive-tech refusal to byod.