service customer service customer phone internet cable bill problem people account
1.0
Details
I was misled by the agent in person on reducing my monthly bill that was 217.00 mo. I returned unused equipment for a $7 mo savings and dropped Netflix at $12mo. The agent asked me if I watched 3 channels I have never watched she never never suggested there were more...
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Review
#1773199 Review #1773199 is a subjective opinion of poster.
Service
Comcast Bundle
Pros
  • Reliable
Cons
  • Overpriced
Reason of review
Poor customer service
Loss
$20
Preferred solution
Price reduction

No I will not | Comcast review from Miami, Florida

1.0
Details
My cable is out and I have a house full of family here from up state.
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Review
#1748162 Review #1748162 is a subjective opinion of poster.

Hotspot | Comcast review from Miami, Florida

The phone hung up no contact
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Review
#1718973 Review #1718973 is a subjective opinion of poster.

Worst cable company ever | Comcast review from Miami, Florida

1.4
Details
Worst Cable company ever! Slow internet and it is always a problem in the area.
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Review
#1618489 Review #1618489 is a subjective opinion of poster.
Cons
  • Worst cable company
Reason of review
Bad quality
Preferred solution
Deliver product or service ordered

Worst cable company ever | Comcast review from Miami, Florida

My mother in law is in contract that can not get out. This is the worst cable company ever! We have had to call Comcast several times this year to be able to watch our programs. Not only cable but internet service. Very disappointed. It is always a problem in the area and they take too long to fix it.
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Review
#1618484 Review #1618484 is a subjective opinion of poster.
Cons
  • Comcast does not deliver its service
Reason of review
Bad quality
Preferred solution
Deliver product or service ordered

Comcast is terrible

We have no other choice but Comcast and they know that. Outages, bill hikes monthly irregardless to contract. Removal of premium channels. Customer service is awful. They have made a deal with the money grabbing bastards that run our city.
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Review
#1367411 Review #1367411 is a subjective opinion of poster.
Service
Comcast Tv Package
Reason of review
Bad quality
1.3
Details
When I moved to my new home I made the HUGE mistake by switching from U-verse to Xfinity. Now I pay $50 more per month and don't get the same basic channels I used to get like SCI and NFL. If you want those you have to pay more and pay more. I went from $110 a month...
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Review
#1356478 Review #1356478 is a subjective opinion of poster.
Service
Xfinity Bundle
Reason of review
Pricing issue

Comcast Cable Tv Service Review

I hate Comcast... every few months my cable goes out in the middle of a program and they say I need a new box. When the tech comes out, he doesn't change the box but gets it to work. I almost feel like it is intentionally so I am charge for tech service.
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Review
#1016339 Review #1016339 is a subjective opinion of poster.
Service
Comcast Cable Tv Service
Reason of review
Bad quality

Lost my business after 6 years | Comcast review from Miami, Florida

They would not fix a problem with their distribution line. Had *** service they failed to fix for more than 6 months. They never stopped charging me $270 per month. They never credited the weeks of lost cable/internet/telephone. Spent days on the phone. Hours for each call. Their end game was too exhaust you into submission. Techs promised solutions and provided personal numbers. They never answered a call or returned VMs. In the end I was forced to go to ATT and Direct TV. Not thrilled with the service, but it works ALL THE TIME. This is why Donald Trump is going to be the next President.
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Review
#850555 Review #850555 is a subjective opinion of poster.
Service
Xfinity Bundle
Reason of review
Bad quality

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Comcast - Internet Service Review from Miami, Florida

So I called Comcast about my latest bill for a new package. We were only supposed to go up by $5.00. But went up by $14.00. When I spoke the the rep, I was ready to. An el service and told them about there offer I saw on line. $49.99 for Internet with blast up to 75mbps, which they looked at confirmed my info. Email etc. and offered to then sign me up for that package and cancel the pre-existing. They then proceeded to state all info would be updated on my account and I would receive the email confirmation. They asked if I had any further questions which I then asked about the equipment return. They stated I could return to a service center, ups store, or return via mail/ups. I then proceeded to the service center, where everything went down hill. Service center rep was some young punk who gave me attitude, which lead to me requesting a supervisor, who then had to state he wasn't a supervisor just to help his ego, but that he was the manager. Well he really didn't manage was he did not resolve the situation. They stated I could not return the equipment if my account had not been updated and video removed, this then lead to another call to Comcast, which then really fired things up. They stated my account had not been updated. Which then I requested to speak to someone else higher up, all were busy, imagine that. Info was taken for a call back which more than 3 hrs later still has not occurred. In the end this will lead to canceled service and moving on to a company that can provide excellent CUSTOMER SERVICE, along with reliable service. The companies that when in the end are those that can take care of their customers and treat them with respect not take them for a ride.
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Review
#817097 Review #817097 is a subjective opinion of poster.
Service
Comcast Internet Service
Reason of review
Pricing issue