(43 of 3748 reviews match)
Latest review first
Comcast representative stated that Comcast had made many improvements in my local and most consumers were upgrading their service to the X1 Platform and lowering their bills. After much thought and promises to lower my bill by $40 a mon. I agree to move forward with...Read more
I have had the most shocking experience with Comcast. I have never, in my entire life, experience a company that is so completely horrible. We have recently moved and it took over two weeks from our original appointment date for Comcast to come out to run wires to...Read more
December 2014, misquoted the total monthy cost of the package I was sole. I emailed upper management and got the price adjusted to what I was quoted. Six months later the cost shot back up. I called on June 23, 215 and was able to get it back down. This rep told me...Read more
Other Product Review
Was trying to become a new customer, and after extremely long customer holds, I became rather irate and requested a supervisor only to find out it was at third party that also serviced ATT.
Other Product Review
The shittiest service and provider I've ever had. Bunch of inbred degenerates who make Indians do the dirty work. F***comcast I hope your monopoly goes under. If I knew the CEO I'd knock his teeth in for scamming me out of money every month. Your service sucks!
Refund Policy Review
I've been following up for my refund (30 day money back guarantee) for like 3 months now. I called them nov 2014 and said that I should recieve in like 4-6 weeks and called them january 2015 said the same thing. Never got my money back!
I ended my service 4 months ago with Comcast and am still fighting with them to stop billing me, they forgot to mention I needed to fill out the termination request 60 days in advance, after that was satisfied, they still can't close the account after numerous calls...Read more
They (COMCAST) claim they raise rates by $3.00-$4.00 sometimes monthly due to programmer charges ??? I ask why (COMCAST) take's it out on the customer, DEAL with the PROGRAMMER ! They also Changed my agreement, and my channel line-up, took away some channels I watched,...Read more
I didn't like
- Customer service robot
Keeping it simple: Install guy shows up with ugly scratched cable boxes bigger than a VCR. I say, "Alright I can hide them, no prob." First 2 don't work. This slows installation process down (not the guys fault). Installation complete w/in 2 hours (Not ideal but not...Read more
I used to rave about Comcast...even after they almost were kicked out of our big city many yrs ago for horrible service.Now we r back to horrible service. i this one week to fix something -their problem is ridiculous.What do I pay the $4.95 a month for? So it doesn't...Read more
Originally signed up for triple play when their reps were at our development. They not only could not deliver on their promised service but would not honor the price even though it was in writing. Finally just got internet service which started at $39.99 which was...Read more
RETURNED EQUIPMENT GAVE FORWARDING ADDRESS FOR FINAL STATEMENT BUT COMPANY KEEP BILLING. CALLED MULTIPLE TIMES TO EXPLAIN ISSUE, NO ONE KNOWS HOW TO RESOLVE. INCOMPATENT CUSTOMER SERVICE REPS. SUPERVISORS AND MANAGERS ARE BASICALLY NONE EXISTANT OR TOO AFFRAID TO...Read more
Comcast service prices are subject to change without any notice, the package and price that I signed up for keeps changing (not for the better - increasing). I made contact with customer service numerous times and every customer service representative I speak with...Read more
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