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Comcast in Sarasota, Florida - Horrible

1.0
Details
we have been here for one month. and have nothing but problems. everyday. the internet is down. the cable does not work. I have no support. from Comcast. 2 Cal and fix us. will be canceling. as soon as Frontier gets here.
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Review
#1656976 Review #1656976 is a subjective opinion of poster.
Service
Comcast Internet Service
Pros
  • Quality of service
Reason of review
Poor customer service
Preferred solution
Full refund
Tags
  • Monopoly internet provider
  • Bloody Comcast
  • COMPLAINT COMCAST
  • unethical practices unfair
  • Comcast The Worst

Comcast in Jacksonville, Florida - No TV for 9 days now

My TV lost it's signal 9 days ago and Comcast supposedly has been "working hard" to fix it. Every time I go to the outage page they have a new time set for it to be fixed, and when that time comes this info disappears or a new time is set. This has been going on for days and days and I'm really, really pissed off. My sister says I should switch to Verizon, which I might well look into. Comcast, YOU SUCK.
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Review
#1645930 Review #1645930 is a subjective opinion of poster.

Comcast in Miami, Florida - Worst cable company ever

1.4
Details
Worst Cable company ever! Slow internet and it is always a problem in the area.
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Review
#1618489 Review #1618489 is a subjective opinion of poster.
Cons
  • Worst cable company
Reason of review
Bad quality
Preferred solution
Deliver product or service ordered

Comcast in Miami, Florida - Worst cable company ever

My mother in law is in contract that can not get out. This is the worst cable company ever! We have had to call Comcast several times this year to be able to watch our programs. Not only cable but internet service. Very disappointed. It is always a problem in the area and they take too long to fix it.
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Review
#1618484 Review #1618484 is a subjective opinion of poster.
Cons
  • Comcast does not deliver its service
Reason of review
Bad quality
Preferred solution
Deliver product or service ordered

Comcast in Palm Beach Gardens, Florida - UNORGANIZED PROFESSIONAL PEOPLE

OPEN TICKET SINCE 6/24/19 049338395 AT LEAST TEN WIRES HANGING DID RIGHT THING CALLING THEM NOT A CUSTOMER THANK GOD !!! ALSO 527 IVY AVE PBG MAIN CABLE LINE HANGING OFF SPOOL SINCE HURRICANE IRMA THAT WAS 2017 I REPORTED IT NOTHING DONE WHAT A BUNCH OF LAZY UNORGANIZED PEOPLE THEY SHOULD BE ASHAMED OF THEMSELVES ESPECIALLY MANAGEMENT !!! THATS WHY I HAVE DIRECT TV I RATHER LOSE SIGNAL FOR A FEW MINUTES DURING STORMS THEN HAVE CABLE !!!
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Review
#1597517 Review #1597517 is a subjective opinion of poster.
Reason of review
Poor customer service
HAVE HAD OPEN TICKET SINCE 6/24/19 #049338395 AT LEAST TEN WIRES HANGING MOST NOT CONNECTED NOT A CUSTOMER BUT DID RIGHT THING REPORTING ALSO REPORTED AGAIN 527 IVY AVE THAT MAIN WIRE STILL HANGING SINCE HURRICANE IRMA CAME BY THAT WAS IN 2017 WHAT A JOKE THEY SHOULD...
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1 comment
Anonymous
#1745026

Issue still not fixed when I originally filed this complaint these guys are brutal incompetent, they came by 4 times 3 * late afternoon when thunder showers were occurring this is Florida they do it on purpose so they don't have to do it management should be ashamed of themselves the wiring on a pole still looks like a ghetto Comcast can kiss my *** I've had five back surgeries I can't climb that pole these guys come by and taking a ladder off their van just so exhausting what a bunch of stiffs

Review
#1597489 Review #1597489 is a subjective opinion of poster.
Reason of review
Poor customer service

Comcast in Gainesville, Florida - On demand

1.0
Details
When trying to ise on demand it always say were having problems unplug reciever and try again. Well they need to fix there stuff. Im done with them going to Dishnet
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Review
#1595375 Review #1595375 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
Loss
$50
Preferred solution
Let the company propose a solution
Resolved
5.0
Details

Update by user Sep 04

Adam F.Office of Tom Karinshak resolved my problem was very professional and wave my early termination fee. Thank You for your great customer service.

Original review posted by user Jul 05

I am incredibly disappointed with my Xfinity experience. I am moving to another city and when I tried to transfer my...
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Review
#1577632 Review #1577632 is a subjective opinion of poster.
Service
Comcast Bundle
Reason of review
Poor customer service
Loss
$140
Preferred solution
Full refund

Comcast in Jacksonville, Florida - Deceptive telephone solicitations

2.6
Details
Deceptive telephone solicitations. Call to find out why my bill was higher was told that my contract ended and that I would have to renew my contract to get a lower price told them fine but I wanted to same things that I have right now at the same price as I knew the only raised to keep getting you to sign a one year contract . The next day realized I was missing some of my favorite channels called Comcast and they said oh we’re not renewing them . Well how the heck is that giving me the same exact channels that I had if you’re not renewing show me your best channels ! So come Monday they will receive a phone call to take this bogus crap off my contract and I will be switching to AT&T
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Review
#1566101 Review #1566101 is a subjective opinion of poster.
Service
Comcast Digital Tv Service
Pros
  • Old service plan
Cons
  • Crap i was changed to
Reason of review
Order processing issue
Loss
$300
Preferred solution
Full refund
Tags
  • Comcast Reviews
  • Cable Tv
  • Xfinenty
  • Cumcast
I switch a comcast "promotion" for $29.99 for 60mbps which it was ok but not fast. to a new one that they practically forced me into a for more money for $55 for "150mbps". Which I thought was going to be faster than the one I had but of course not. This so called...
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Review
#1463049 Review #1463049 is a subjective opinion of poster.
Service
Comcast Internet Service
Reason of review
Not as described/ advertised