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The only thing predictable about comcast is their abysmal service. Time after time, at 3 locations, the left hand didn't know what the right hand is doing. No show, no call, service date/time changes without ever contacting me, the customer. I could write volumes but...
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1.7
I liked
  • Service when it works
I didn't like
  • Abysmal customer service
#1121468
I have a contract with them, i move from one house to another, i transfer the cable from one address to another this was done in 24 hours period. The company charge me with early termination contract for my old house and charge me with new contract almost $300.00...
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Anonymous
Anonymous

Have you ever read the contract you made with Comcast ?

1.0
#1117723
I have been on Comcast for a little over a year. I can categorically state it is the worst cable service i subscribed to. I lived in a number of cities and have used many cable providers. I can not understand how Concast stays in business. I have 2 cable boxes: a smart...
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1.2
#998321

Short Review on October 28, 2016

Comcast
#945365
2.3
Details
This is the worst misleading company in the world I have no idea how there have not been multiple class action lawsuits against them please tell everyone that you know how bad they are and how misleading they are
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Comcast Customer Care Review

Comcast
#934206
1.0
Details
WORST CUSTOMER SERVICE EVER. They have you hold for like 30-hr and dont apologize nor care
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Customer service
Product or Service Quality

Short Review on October 08, 2016

Comcast
#933171
Unbelievable Comcast has taken their overhead wires over the street and I wrapped them to LC EC's power lines! If this is not an ill legal procedure then I'm king Kong. And I can't get through to Comcast because I am not a customer of theirs all they give you
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Comcast Customer Care Review

Comcast
#919996
1.9
Details
They continually lie to you about when they will come and fix your cable. When you call and confront them they just say sorry for your inconvenience and continue to give you the same song and dance. Terrible customer service.
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I returned a modem to them after just one month of use and they continued to bill me 30 dollars a month on my credit card. Long story short after fighting with them for 3 months they agreed to refund the money. This started in July. I called in August they said 4-6...
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1.0
#949341
I've been with Comcast for years now and finally my last move to Naples, FL as I'm on fixed income & retired! I had my new manufactured home wired for cable & high-speed internet! The agent told me if I agree to a 2year contract my bill would be one price for all my...
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1.4
#948966
When we moved for Florida, we called Comcast to set up internet service. We work with people that have special needs to provide work for them. I explained to the Comcast Representative that we would like to have the most inexpensive internet setup. He said the least...
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Anonymous
Anonymous

The reason this happens...alllllll the time....is because everyone is paid commission on any new LOB's....Lines of Business....TV, internet, voice (land line phone), and XH......

1.0
I didn't like
  • False selling techniques
#942386

Time to vent.....so sat around all day waiting for my new service from Comcast. No show so I call...well your technician couldn't get anyone to answer the door. Heck we have a doorbell that can be heard two blocks away. Not only that but I also left the garage door...
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2.0
#940372
Just got mine today. Told would receive equipment Monday...came Wednesday! Hooked it up and no signal. Customer service says was not turned on outside my building bt GUARANTEED would be tech to turn it on between 8-10 am next day and she would personally call to check...
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1.6
#936224
Comcast cable is the worst in my area. It goes out way more than I complain about it but Friday Iwas pissed. I leave work, come shoer and try to watch the news and no freakin cable. After an hour or so, I finally call only to be told that there's no signal from my...
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Contact Comcast

Mailing Address:
Comcast Corporate Headquarters
1500 Market Street
 Philadelphia, PA 19102-2148
Phone:
(800) 266-2278
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Comcast representative stated that Comcast had made many improvements in my local and most consumers were upgrading their service to the X1 Platform and lowering their bills. After much thought and promises to lower my bill by $40 a mon. I agree to move forward with...
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