it is obvious from my own experience and from those that have posted reviews here that Comcast customer service is abysmal. Please, please FCC stop Comcast from being a cable monopoly in any area of this country.
There are too many areas where Comcast is the only cable choice. Please let us have the option of a company that has a well trained technicians and a customer service team who speak clearly and has on their listening ears when at work. A customer service team with integrity and follow through, one that is solution oriented.
I would like to see a cable company available that when I'm done talking with them I feel good instead of frustrated and angry. I would like to see A cable TV company more open and transparent than Comcast has been when I ask who can I contact in authority that will be able to give me an answer to this to the issue.
Product or Service Mentioned: Comcast Tv Service.