We are done with comcast *** service!!!! We just moved in a new place and had an appointment to have our service transfer to our new house.
Finally! the tech came at 4:45pm after waiting the whole day.....he did not finished installing the cables until 9:00pm at night and he left with the our other 2 rooms cable box not working and without programing all the remote control. This guy said, his supervisor will come the next day and will check the 2 not working cable box. I asked him what time will his supervisor coming and he was not sure so he left his supervisor phone number.
The next day came, 3:00pm no supervisor showed up and not even a phone call. We called the number and of course it was a voicemail, so we left a message. 4:30pm still no one showing up. We called the customer service, we tried to fix the problem over the phone, did not work so they said another tech will come in one hour.
7:30pm no one showed up and no phone call again. We called the customer service again, same thing tried to fix the problem again over the phone after we told them it will not work because we did that earlier. Now, they said a tech will come Saturday between 7:30am to 8:00 AM, COME ON!!!! they left our house so late the other night and made our kids missed their school bed time and now they will give us so Freaking early appointment on a Saturday while our kids still sleeping!!!!!
WHAT KIND OF F#*%@*# SERVICE IS THAT????
We will cancel our account with Comcast and will open with Direct TV for Cable and AT&T for computer and Vonage for phone!!! and will go to facebook and will go in tweeter about Comcast bad service.